Dental Triage Nurse
NHS Jobs Tonypandy
Respond to in hours urgent dental calls from Cwm Taf Morgannwg UHB residents; ensuring safe and effective outcomes are achieved. Carry out the appropriate action necessary to ensure that calls are dealt with in line with Cwm Taf Morgannwg UHB policies and procedures.
Assess patients presenting symptoms and provide appropriate advice on dental outcomes, referring callers to appropriate services when necessary. Provide information and advice on dental conditions including pre and post-operative advice and oral health promotion messages.
Participate in initial and ongoing training to continually update and improve skills relevant to the role of a Dental Nurse Advisor. Undertake specific tasks under the supervision of the Lead Dental Nurse as required in line with standards and working guidelines.
Maintain own professional development attending all statutory/mandatory training and any role relevant training/education sessions pertinent to role. Ensure continued professional registration status with GDC. Provide and receive complex information. Operate in an environment where excellent communication skills are essential.
These will include dealing with multidisciplinary professionals and patients, listening, empathising, reassuring and taking decisive action. Communicate with multidisciplinary staff at all levels within the organisation. Communicate effectively with challenging or vulnerable patients e.g. those with learning difficulties, mental health problems and nervous patients.
Explain dental procedures and charges to patients. Participate in investigation of incidents, complaints or accidents as required. Undertake analysis of patients who are assessed as requiring immediate urgent care and refer via the appropriate routes for dental Undertake analysis and judgement of situations where patients may have exceed recommended doses of pain relief providing advice/referral as appropriate.
Complete clinical incident reports due to any adverse incident that may or may not affect patient care, these clinical incidents should be processed in accordance to NHS guidance. Ensure queries from healthcare professionals are dealt with appropriately and within own scope of practice.
Have a flexible and adaptable approach to work in order to assist with service planning. Participate in staff meetings and clinical supervision as required. Demonstrate advanced keyboard skills in order to ensure accuracy of data entry in relation to a range of databases, which are maintained as part of the GPOOH service delivery.
Ensure that all patient calls are processed in line with targets set by the Welsh Assembly Government. Provides pre and post-operative advice and instruction for attending emergency dental service. Provides advice on over the counter pain relief to patients in line with professional scope of practice.
Follow Cwm Taf Morgannwg UHBs policies and procedures. Identify areas where the service is not performing to the requiring standards and propose changes to policies to ensure the service becomes compliant. To ensure that the service is compliant with the latest developments in delivering unscheduled care, through attendance at workshops, seminars and reading materials.
Deal with complaints in accordance with UHB Policy and NHS guidance on the handling of complaints/concerns. To undertake buddying activities to help train and develop existing and new members of staff. To provide support/supervision within team structure.
Actively practice and promote the philosophy of teamwork. Responsible for the safe use of service resources and office equipment. Responsible for maintaining and updating patient records on the Adastra system. Implement and ensure adherence across the Hub to the UHB Records Management Policy and Procedures including Data Protection, Freedom of Information and Caldicott principles.
Provide access to necessary patient information for audit or report purposes. Ensure accurate patient details, medical history and dental history are recorded using correct spelling and terminology to ensure the correct maintenance of the out of hours database.
Record personally generated information. Participate in audit & research activities as required. Work using own initiative but support and advice is available from Team members and Manager. Works within standard HR operating procedures. Able to anticipate potential problems and take appropriate action.
Assess patients presenting symptoms and provide appropriate advice on dental outcomes, referring callers to appropriate services when necessary. Provide information and advice on dental conditions including pre and post-operative advice and oral health promotion messages.
Participate in initial and ongoing training to continually update and improve skills relevant to the role of a Dental Nurse Advisor. Undertake specific tasks under the supervision of the Lead Dental Nurse as required in line with standards and working guidelines.
Maintain own professional development attending all statutory/mandatory training and any role relevant training/education sessions pertinent to role. Ensure continued professional registration status with GDC. Provide and receive complex information. Operate in an environment where excellent communication skills are essential.
These will include dealing with multidisciplinary professionals and patients, listening, empathising, reassuring and taking decisive action. Communicate with multidisciplinary staff at all levels within the organisation. Communicate effectively with challenging or vulnerable patients e.g. those with learning difficulties, mental health problems and nervous patients.
Explain dental procedures and charges to patients. Participate in investigation of incidents, complaints or accidents as required. Undertake analysis of patients who are assessed as requiring immediate urgent care and refer via the appropriate routes for dental Undertake analysis and judgement of situations where patients may have exceed recommended doses of pain relief providing advice/referral as appropriate.
Complete clinical incident reports due to any adverse incident that may or may not affect patient care, these clinical incidents should be processed in accordance to NHS guidance. Ensure queries from healthcare professionals are dealt with appropriately and within own scope of practice.
Have a flexible and adaptable approach to work in order to assist with service planning. Participate in staff meetings and clinical supervision as required. Demonstrate advanced keyboard skills in order to ensure accuracy of data entry in relation to a range of databases, which are maintained as part of the GPOOH service delivery.
Ensure that all patient calls are processed in line with targets set by the Welsh Assembly Government. Provides pre and post-operative advice and instruction for attending emergency dental service. Provides advice on over the counter pain relief to patients in line with professional scope of practice.
Follow Cwm Taf Morgannwg UHBs policies and procedures. Identify areas where the service is not performing to the requiring standards and propose changes to policies to ensure the service becomes compliant. To ensure that the service is compliant with the latest developments in delivering unscheduled care, through attendance at workshops, seminars and reading materials.
Deal with complaints in accordance with UHB Policy and NHS guidance on the handling of complaints/concerns. To undertake buddying activities to help train and develop existing and new members of staff. To provide support/supervision within team structure.
Actively practice and promote the philosophy of teamwork. Responsible for the safe use of service resources and office equipment. Responsible for maintaining and updating patient records on the Adastra system. Implement and ensure adherence across the Hub to the UHB Records Management Policy and Procedures including Data Protection, Freedom of Information and Caldicott principles.
Provide access to necessary patient information for audit or report purposes. Ensure accurate patient details, medical history and dental history are recorded using correct spelling and terminology to ensure the correct maintenance of the out of hours database.
Record personally generated information. Participate in audit & research activities as required. Work using own initiative but support and advice is available from Team members and Manager. Works within standard HR operating procedures. Able to anticipate potential problems and take appropriate action.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
North London Dental CentreNewport, 19 mi from Tonypandy
Job Title: Trainee Dental Nurse (Full Time)
Salary: £14.50 per hour
Working Hours: Monday to Friday: 8:30 am – 6:30 pm Weekends: 9:00am – 1:00pm
Location: NEWPORT NP18
About Us: We are a forward-thinking dental practice dedicated to delivering...
Cwm Taf Morgannwg University Health BoardTonypandy
University Health Board is looking to recruit qualified dental nurses for its urgent in hours access service. The service operates Monday to Friday and shift times are variable in length.
The post holders are required to work as a team completing telephone...
Penarth, 17 mi from Tonypandy
Qualified Dental Nurse: Bupa Dental Care Penarth
Full Time Position:: M 08.15-17.30, T 08.15-17.30, W 08.15-17.30, Th 08.15-17.30, and F 08.15-17.00.
Part Time Options Considered
Competitive Salary
Development opportunities, established team...