Health Care Support Worker
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
With over 13,000 members of staff you can expect huge variety and new opportunities every day! Our staff go above and beyond and take pride in caring for our patients.
University Hospitals of Derby and Burton NHS Foundation Trust is fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services. The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity.
As a Trust we promote an inclusive environment and welcome applications from a diverse pool of talent and backgrounds. All individuals are valued and given every opportunity to succeed based on merit.
The Trust actively encourages applications from members of our Black, Asian and Minority Ethnic communities. These groups are under-represented in our organisation, and it’s important to us that our workforce reflects the diversity of our communities as much as possible.
Armed Forces and Disability Confident guaranteed interview scheme
To further support the pledges in the Armed Forces Covenant and to make a positive contribution to support ex-armed forces personnel (veterans) make the transition to civilian life, the Trust has introduced a Guaranteed Interview Scheme for veterans who meets the essential criteria set out in the person specification, to help them overcome barriers to find civilian employment.The scheme will operate for all external recruitment.
The Trust is a Disability Confident Employer and committed to both employing and retaining people with disabilities. This commitment is to guarantee an interview for any candidate that has disclosed a disability under the Equality Act 2010 and who meets the essential criteria set out in the person specification.Reasonable adjustments under the Equality Act 2010 will be considered upon request.
If you require support/adjustments with your application please contact the recruitment team on 01332 788466
Join us and help make a real difference to our Trust.
Here’s more about the role and what we’re looking for;Job overview
We are looking for individuals with experience to work in healthcare, to join the NHS family helping people from your local community.
Under the supervision of a registered nurse you will assist the Ward/Department team in providing the highest possible standard of care for patients. The post holder will undertake a range of tasks and duties as delegated by a Registered Nurse, including Venepuncture & ECG, and recording patient observations for patients attending the Pre-Assessment Clinic.Monitoring stock levels and ordering as appropriate. Supporting the nursing / admin team as required.
Follow Trust policies, procedures, and standard operating procedures.
Promotes effective communication within the multi-disciplinary team and takes measures to overcome communication difficulties.
Be familiar with Trust policy and procedure for reporting clinical incidents, reporting of incidents and near misses if they occur.
Provide support and assistance to new and junior members of staff and student learners.
Qualifications & Experience Required
Substantial recent/current experience of working in a healthcare setting
Care Certificate based on the standards set by NHS England, Skills for Care and Skills for Health. This must be gained by working in a vocational capacity (we will not accept an online care certificate).
Be able to demonstrate a good standard of numeracy and literacy.
NVQ Level 2/3 or Diploma in Health is desirable
Main duties of the job
Carry out any movement and handling within the safe practice guidelines from your mandatory training
Obtaining specimens from patients for ward or laboratory testing.
Prepare patients for treatments, investigations or procedures including offering support
General and clinical observations (may be referred to as vital signs) of patients, reporting anything untoward to Registered Nursing Staff, to include: Recording of blood pressure, pulse, temperature and respiration rate
Oxygen saturation monitoring using saturation monitor.
Undertake blood glucose monitoring, venepuncture and/or cannulation upon the direction of the registered Nurse.
Assist in maintaining a clean and safe environment in all areas.Safe disposal of clinical waste and sharps as per Trust policy.
Undertake a range of clerical duties: Reception/telephone duties.
Information technology / computer skills.
Safeguards the wellbeing and dignity of patients and their relatives.Identify objectives within a PDP that supports the delivery of high standards of clinical care.
Undertake training and acquire up to date knowledge for undertaking of clinical skills.
Working for our organisation
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
- Development opportunities, both professional and leadership development
- On-going support from recruitment to when you join our team and beyond.
- Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Key Facts:
- We see on average 4810 OP appointments a day.
- We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
- An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
- Our hospitals admit an average of 195 emergency patients daily.
- Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
- We are one of only 7 Trusts nationally with more than 50 operating theatres.
- We carry out more than 140 elective procedures each working day.
- UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
Detailed job description and main responsibilities
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers
Following the recent announcement by the Home Office, from 9 April 2025, we will no longer be able to sponsor entry level Band 3 health and care roles https://admin.trac.jobs/documents?vdoc=9239060as they will no longer meet the salary threshold which has been set at a minimum of £25,000.
Home Office announces new immigration policy changes | NHS Employers
Person specification
Qualifications
Essential criteria- NVQ Level 2/3 in Health and Social Care gained by working in a vocational capacity or relevant healthcare support work experience
- Care Certificate standard training gained by working in a vocational capacity - we will not accept an online care certificate
- Be able to demonstrate basic numeracy and literacy
- Evidence of additional developmental courses undertaken relevant to HCSW role
Experience
Essential criteria- A significant recent paid experience working in a care environment within the UK (required for completion of NVQ)
- Understands the role of a Healthcare Support Worker and can evidence this in the application form
- Previous experience of having supervised a junior colleague
Supporting Information
Essential criteria- Good details in supporting information highlighting key skills, knowledge and experience of working as a Healthcare Support Worker
- Evidence of your values and behaviours that are in line with the Trust Values
Our Trust aims to provide the highest quality care to patients within Derbyshire and South East Staffordshire and we want the very best people to work with us.
Follow us on Twitter @UHDBTrust or find us on Facebook & LinkedIn - UHDBTrust
IMPORTANT INFORMATION
If we receive a high number of applications for this position we reserve the right to withdraw the post before the closing date, therefore it is advisable that you apply as early as possible to avoid disappointment.
At UHDB , we offer different ways to work flexibly to each and every one of our colleagues, many of whom already work flexibly at all sites of the Trust.
For our roles we are open to discussing the possibility of part-time/ reduced hours/ compressed hours/ flexible start and finish times/ fixed/flexible shifts/annualised hours/ term time hours/ hybrid working – working partly in the trust/partly at home.
Why don’t you talk to us at interview about the flexibility you would like to explore and what it means to you, and we will discuss what’s possible for the job and team, and the opportunities we might be able to create together.
We can’t promise to give you exactly what you want, but we do promise to work with you to look at all the available options.
Most of our posts are subject to a DBS check, however having a criminal record will not necessarily bar you from obtaining a position. Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.
All correspondence relating to your application will be sent to you via our trac.system account. Please ensure that you regularly check your emails; this includes junk/spam, as your security settings may not recognise the sender.
Anyone from outside of the UK (excluding from the Republic of Ireland) will need permission from UK Visas and Immigration (UKVI) to work in the UK and may also need entry clearance before travelling here.
UKVI is responsible for managing migration. To obtain a visa or entry clearance, you will need to meet certain requirements and demonstrate you have the right the work in the UK via:
- the points-based immigration system
- the EU settlement scheme
- eVisa
During the course of its employment activities, University Hospitals of Derby and Burton NHS Foundation Trust collects, stores and processes personal information about prospective, current and former staff.
Our Privacy Notice includes applicants, employees (and former employees), workers (including agency, casual, honorary and contracted staff), volunteers, trainees and those carrying out work experience – please refer to our Privacy Notice available on our Trust website: https://www.uhdb.nhs.uk/information-governance