Band 8b Programme Manager (Planning, Performance, Governance)
NHS Jobs Yeovil
The Primary Care Team works within the South West Collaborative Commissioning Hub, and supports the 7 Integrated Care Board (ICBs) in the South West region with delivering their delegated responsibilities of commissioning primary care services.
The team is responsible for working with ICBs to support the commissioning and contract management of: Primary and Secondary Care Dental Services Community Pharmacy Dispensing Practices Community Opticians About the role This role is focused on planning, performance, and governance in relation to dental services within the context of the CCH.
The role will: Lead on a portfolio of planning, performance, and governance work programmes for dental, working closely with the CCH team and ICBs. Develop the assurance framework approach, to ensure appropriate and detailed reporting, and to meet CCH and national requirements and the validation and quality control of key performance returns.
Be responsible for managing business continuity planning for the team. Lead the interpretation of information and performance data and provision of reports and advice to the CCH and ICBs. Provide support on contract performance issues to commissioners including writing briefing notes and exception reports Enable and support the delivery of primary care transformation programmes.
Develop effective working relationships between commissioning, information governance, performance management, service development, finance and clinical governance, to ensure the implications of commissioning decision are appropriately reflected in processes within the team as well as in primary care commissioning, contracts, and agreements.
Interpret and implement complex national guidance, ensuring local policies and guidelines deliver these as appropriate. Support the development of service specifications and the development and redesign of care pathways, to ensure commissioned services provide quality and value for money.
Manage budgetary implication of activity. Support the organisational development agenda for the team. Manage and actively promote relationships with key stakeholders. As a Primary Care Programme Manager, the post holder will work as part of a dynamic team within the South West Collaborative Commissioning Hub, delivering an effective service supporting managers and staff across the Hub, ICBs, and the wider South West.
The role supports the business in driving transformation as well as value for money in planning and commissioning. The role is designed to build a combination of subject matter expertise and technical skills, and to support a partnership working approach with ICBs.
Key Job Specifics and responsibilities Improving quality and outcomes To support the delivery of primary care, including identifying needs, planning, performance, governance, assurance, and interventions in relation to team operations and commissioned services.
Ensure planning, performance, and governance mechanisms are used effectively, to enable the performance management of delivery and to ensure improvements in outcomes and quality. To work collaboratively across the South West Collaborative Commissioning Hub matrix, supporting ICBs with the delivery of their delegated commissioning priorities.
Enabling patient and public involvement To act as a champion for patients and their interests and involve the public and patients in policy development and decision-making. To ensure all public and patient contact with the office is of highest professional standard.
To embed patient and public involvement within the South West Collaborative Commissioning Hub matrix at all levels in line with statutory duties Promoting equality and reducing inequalities To uphold organisational policies and principles on the promotion of equality.
To create an inclusive working environment where diversity is valued, everyone can contribute, and everyday action ensures we meet our duty to uphold and promote equality. Partnership and cross boundary working To work effectively with key stakeholders across the area.
To work in partnership with ICBs, PHE, Local Authorities, Regional and National Teams, to the national commissioning framework and arrangements, to secure the provision of high quality and effective health services, To work closely with PHE and ensure public health advice is sought, as appropriate.
To develop effective working relationships with partners and ensure the consistent use of policies and procedures. Leadership for transformational change To model a collaborative and influencing style of working, negotiating with others to achieve the best outcomes.
The team is responsible for working with ICBs to support the commissioning and contract management of: Primary and Secondary Care Dental Services Community Pharmacy Dispensing Practices Community Opticians About the role This role is focused on planning, performance, and governance in relation to dental services within the context of the CCH.
The role will: Lead on a portfolio of planning, performance, and governance work programmes for dental, working closely with the CCH team and ICBs. Develop the assurance framework approach, to ensure appropriate and detailed reporting, and to meet CCH and national requirements and the validation and quality control of key performance returns.
Lead on development of the planning cycle, and be responsible for the development and implementation of systems, policies, and procedures to ensure compliance with delivery of the operational plan. Lead on governance and performance processes within the team, inclusive of complaint/FOI management, embedding operational contractual policies such as mid-year and year-end into ways of working, audit compliance and response, and supporting the development of other operational processes.
Be responsible for monitoring the compliance of corporate processes and reporting to governance and commissioning committees. Development of the team risk strategy and risk register working to ensure risk assessment, management and incident reporting are embedded within operational systems across the team to identify and mitigate risks to operational delivery of the commissioning plan.Be responsible for managing business continuity planning for the team. Lead the interpretation of information and performance data and provision of reports and advice to the CCH and ICBs. Provide support on contract performance issues to commissioners including writing briefing notes and exception reports Enable and support the delivery of primary care transformation programmes.
Develop effective working relationships between commissioning, information governance, performance management, service development, finance and clinical governance, to ensure the implications of commissioning decision are appropriately reflected in processes within the team as well as in primary care commissioning, contracts, and agreements.
Interpret and implement complex national guidance, ensuring local policies and guidelines deliver these as appropriate. Support the development of service specifications and the development and redesign of care pathways, to ensure commissioned services provide quality and value for money.
Manage budgetary implication of activity. Support the organisational development agenda for the team. Manage and actively promote relationships with key stakeholders. As a Primary Care Programme Manager, the post holder will work as part of a dynamic team within the South West Collaborative Commissioning Hub, delivering an effective service supporting managers and staff across the Hub, ICBs, and the wider South West.
The role supports the business in driving transformation as well as value for money in planning and commissioning. The role is designed to build a combination of subject matter expertise and technical skills, and to support a partnership working approach with ICBs.
Key Job Specifics and responsibilities Improving quality and outcomes To support the delivery of primary care, including identifying needs, planning, performance, governance, assurance, and interventions in relation to team operations and commissioned services.
Ensure planning, performance, and governance mechanisms are used effectively, to enable the performance management of delivery and to ensure improvements in outcomes and quality. To work collaboratively across the South West Collaborative Commissioning Hub matrix, supporting ICBs with the delivery of their delegated commissioning priorities.
Enabling patient and public involvement To act as a champion for patients and their interests and involve the public and patients in policy development and decision-making. To ensure all public and patient contact with the office is of highest professional standard.
To embed patient and public involvement within the South West Collaborative Commissioning Hub matrix at all levels in line with statutory duties Promoting equality and reducing inequalities To uphold organisational policies and principles on the promotion of equality.
To create an inclusive working environment where diversity is valued, everyone can contribute, and everyday action ensures we meet our duty to uphold and promote equality. Partnership and cross boundary working To work effectively with key stakeholders across the area.
To work in partnership with ICBs, PHE, Local Authorities, Regional and National Teams, to the national commissioning framework and arrangements, to secure the provision of high quality and effective health services, To work closely with PHE and ensure public health advice is sought, as appropriate.
To develop effective working relationships with partners and ensure the consistent use of policies and procedures. Leadership for transformational change To model a collaborative and influencing style of working, negotiating with others to achieve the best outcomes.
To embed this approach to transformational change across the Collaborative Commissioning Hub.
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