[ref. t74895916] Manchester - Major Projects & Customer Experience Graduate

We're TransPennine Express and we're going places. Whether that's helping customers reach their destination, or ensuring our colleagues feel fulfilled and supported in their careers. We're looking for Graduates with drive and enthusiasm to join our amazing team and help push for transformation within the rail industry.

• connected network in the North and Scotland, for good.

• Major Projects & Customer Experience Graduate
• Data & Insights and Corporate Management Graduate
• Finance (predominantly Audit & Risk) Graduate About the role You will play an important part in ensuring that TPE continues to deliver to its customers against the backdrop of major changes as we transform rail services in the north of England, most noticeably the £11 billion Transpennine Route Upgrade (TRU).

• Our blended learning programme means you get more than just practical experience, during the scheme you will be working towards a qualification to support your professional development.
• You will develop and enhance your employment skills to prepare you for your future career.
• As a graduate you will be instrumental in helping us navigate real life business challenges, exposing you to invaluable opportunities to grow and develop.
• You'll have the opportunity to gain experience in a variety of key business areas, giving you a holistic understanding of the rail industry.
• We will support you to grow and develop your network, enabling you to build relationships with key stakeholders.

• Excellent career prospects.
• Structured training and development
• Competitive salary paid on 4 weekly basis.
• Generous annual leave entitlement.
• Free TransPennine Express rail travel for you and your dependents*.
• Travel discounts of up to 75% off other train operating companies, plus international rail travel after 1 years' service* for you and your dependents*.
• Free & Confidential Employee Assistance Program and Wellbeing Portal 24 hours a day, 7 days a week to help you with any finance, family, health, or wellbeing issues you have.

• Option to join the Railway Pension Scheme with significant employer contributions.
• Family friendly maternity and paternity benefits.
• Plus, high street and lifestyle discounts as well as a cycle to work scheme*.
• Terms and conditions apply
• Minimum 2:2 Bachelor's (or on track to achieve).
• Some work experience is useful, but not essential.
• Strong communication skills and fluency in English.
• Within reasonable commuting distance of our Head Office based in Manchester (M1 6LT)
• Willingness to travel as required.
• To have a real customer focus, being able to put the customer at the heart of everything they do to ensure the best customer experience.
• A focus on safety and the importance of ensuring a safe environment for themself, the customer, and their colleagues.
• An appetite for learning and willingness to seek and act upon feedback, proactively taking ownership for your development.
• The ability to build positive authentic relationships and collaborate with a wide variety of people at every level.To be motivated with a passion and perseverance to solve a problem or identify opportunities by analysing information from a range of sources.
• A passion, enthusiasm, and curiosity to understand how the business operates and the ability to align with the business goals and values.
• Solutions focussed, with the confidence to adapt to change.