Catering and Barista Assistant

Job DescriptionWe are excited to welcome a Barista Catering Assistant to join our brand new onshore contract team in Aberdeen. You will work 24.75 hours per week, following a rotating shift pattern to ensure our customers receive top-notch service throughout their visit.

Shift Pattern is as follows:

• Week 1 - Tuesday, Wednesday & Thursday 6:30am to 3:15pm with flexibility
• Week 2 Tuesday, Wednesday & Thursday 7am to 3:45pm with flexibility
• Week 3 Tuesday, Wednesday & Thursday 7am to 3:45pm & Friday 7am to 11am with flexibility
• Noting, additional hours worked on the Friday in week three will be paid in addition to the contracted hours of 24.75 Key Responsibilities:
• Provide friendly and professional service to customers, exceeding their expectations whenever possible.
• Maintain cleanliness and organization in food and beverage areas, including the kitchen, dining room, and coffee shop.
• Assist with food preparation, service, handling, and storage as directed by your Line Manager.
• Make hot and cold Barista style drinks as requested and ordered
• Actively seek and pass on customer feedback to improve service quality.
• Upsell products and demonstrate excellent knowledge of offerings to customers.
• Participate in continuous improvement efforts to enhance work activities and efficiency.
• Ensure compliance with health, safety, and hygiene standards at all times.
• Complete required paperwork accurately and promptly, including Food Safety and Health & Safety documentation.
• Support stocktaking procedures to minimize waste and ensure efficient inventory management.
• Assist with loading and unloading supply vehicles as needed.
• Flexibility to work in other units within a reasonable distance when required.Who Are You:
• A confident communicator who can engage with customers and team members alike.
• Self-motivated and capable of working independently.
• Committed to providing exceptional customer care with a positive attitude.
• Enthusiastic about working in a catering environment and maintaining high standards.
• Adheres to personal hygiene standards and follows safety procedures diligently.
• Willing to undertake manual cleaning duties as part of the role.
• Shares knowledge and experiences with team members to foster a collaborative environment.
• Previous experience in a similar role is preferred.
• Basic Food Hygiene/level 2 certification is desirable but not essential.We ensure you/'re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury/'s, Morrisons and many more
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Regular emails filled with the best discounts and savings available
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmesPart of Compass Group UK&I, ESS Energy, Government & Infrastructure provide catering and support services in high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.