[ref. b7438301] Citywatch Control Room Operator
As a leader in sustainable working, diversity, and social value, we use our expertise to bring real, positive change for our customers.
Diversity and inclusion
At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background.To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion
To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion.Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.
As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role.For more info, visit: https://disabilityconfident.campaign.gov.uk/
We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: candidaterecruitmentqueries@balfourbeatty.com
About the role
Our work matters to millions. It’ll matter to you too. Join our Living Places team as a Citywatch Control Room Operator on the Southampton Council Contract and you’ll be a big part of fascinating, complex, varied and meaningful work.
Role Purpose:
To assist with the operation of Intelligent Transport Systems (ITS), Closed Circuit Television (CCTV), Concierge service and additional activities within the Citywatch Control Centre.
What you'll be doing
Your accountabilities will be as follows:
- To proactively monitor CCTV, ITS and Pay on Foot Parking equipment and respond in accordance with the service requirements.
- Operation of Traffic Control, CCTV, Pay on Foot Parking, Itchen bridge toll, bus lane enforcement and Concierge door entry systems in accordance with the service requirements.
- Provide support to the City’s car parking service and Civil Enforcement teams.
- To provide traffic and travel information for the transport network as well as implementing appropriate traffic strategies to improve traffic flow within the City.
- To respond swiftly and appropriately to enquiries by radios, telephone, email or in person.
- To liaise appropriately with relevant stakeholders including the police and Go! Southampton.
- Provide an Electronic Concierge Service to residents in housing linked to the scheme, to improve safety, security and contribute to improving areas as places to live.
- To comply with policies, procedures and relevant legislation to ensure obligations are met.
- To keep accurate auditable records of system operation and compliance.
- When required, make any written statement in connection with the Closed-Circuit Television system or bus lane enforcement and to appear in any Magistrates Court or Crown Court to give evidence.
- Applicants must be over 18 years due to SIA Licencing requirements.
- GCSE Maths and English at Grade C or equivalent
- Demonstrates the Balfour Beatty Behaviours
- Highly customer and delivery focused, meeting and exceeding customer expectations
- Knowledge of standard Office IT packages
- Able to communicate verbally and in writing confidently, clearly, and expressively
Why work for us
Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.
Why join us?
As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:
- Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
- 25 days paid annual leave (pro rata)
- Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
- Pension, share incentive plan, volunteering leave, recognition schemes and much more…
About us
Balfour Beatty Living Places works in long-term partnerships with local authorities to create great places to live, work and play. We actively engage with local people to understand the needs of the communities we work in and shape the places where local economies can thrive and grow.As a leader in sustainable working, diversity, and social value, we use our expertise to bring real, positive change for our customers.
Diversity and inclusion
At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background.To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion
To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion.Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.
As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role.For more info, visit: https://disabilityconfident.campaign.gov.uk/
We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: candidaterecruitmentqueries@balfourbeatty.com