Receptionist and Administration Assistant
As well as being the first point of contact for many parents, carers and visitors, the Administration team provides services relating to student admissions, student data, College events and visits, and communications between home and the College.
In this role, you will be responsible to the Administrative Services Manager for contributing to the smooth running of the College, with a particular emphasis on:
- Welcoming visitors, notifying the relevant staff of the visitor’s arrival and ensuring the visitor is seen within a reasonable timescale
- Issuing and controlling visitor passes in accordance with safeguarding policies and undertaking the relevant health and safety procedures in the event of a sounding of the fire alarm
- Dealing promptly with emerging matters and ensuring the reception area is always well presented
You will deal with communications to and from the College, with a particular emphasis on:
- Managing the ‘enquiries’ inbox and general phone line, directly dealing with or transferring communications as appropriate and processing daily staff absence calls to support the Cover Supervisor
- Quality control of all group communications from the College, ensuring high levels of accuracy in line with expected standards and that these are sent using the agreed process and in a timely manner
- Supporting colleagues with the management of communications to the College via the set-up and use of online forms to collect information
You will also undertake administrative and clerical duties, with a particular emphasis on:
- Creating and maintaining current and prospective pupil records, including processing behaviour and exeat records
- Producing emails, distributing reports and other administrative tasks in relation to student behaviour, support, co-curricular activities and academic progress
- Maintaining the College calendar and providing administrative support as relevant for support for co-curricular activities and parents’ evenings
This is a part-time role for 15 hours per week (7.30am to 3.30pm Monday and Tuesday), term time only plus 7 days.
As an 11–19 secondary school serving nearly 1,300 students in central Gateshead, we have a clear vision for excellence in character education, the examined curriculum and in service to our community, grounded in our strong Christian ethos. We are part of the Emmanuel Schools Foundation, which opens exceptional opportunities for knowledge sharing and career development.We have a clear model for school improvement to provide an outstanding education for all students and are relentless in the pursuit of this goal. You will be central to delivering our strategy as you transform both the school and our students’ futures.
Join us, and in addition to working with committed and helpful colleagues, the Trust can offer access to the following benefits:
- Defined benefit pension scheme
- Employee Assistance Programme
- Daily lunch allowance
- Free parking
- Access to our exclusive Benefits Hub
- Employee-centred and family-friendly policies and practices that support you in and beyond the workplace
- Enhanced sick pay, maternity leave and paternity leave (dependent on length of service)
- Cycle scheme
- Funded eye tests and glasses for DSE users (subject to T/Cs)
For further information and to apply, please click here.
Closing date: 9.00am on 27th May 2025.Interview date: 3rd June 2025.
Grace College is committed to the safeguarding of children, and all staff are expected to ensure that the College is a safe and secure environment for our students. All applicants are referred to the Safeguarding Statement, which is to be found within the Policy section of the Grace College website.