[ref. l88992018] Ward Clerk - London

Fulfil your potential in hospitals that make history:

Charing Cross, Hammersmith, St Mary’s, Queen Charlotte’s & Chelsea and Western Eye.

With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.

We are an NHS Trust of approximately 16,000 people, providing care for over a million and a half patients from north west London and beyond every year.

We have a rich heritage and an ambitious vision for the future of our patients and local communities.

With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.

We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.

Job overview

Do you have a passion for delivering exceptional patient service in a buzzing hospital setting? Our Maternity team are looking for a Ward Clerk to join their vibrant team at Queen Charlotte's Hospital.

Strong organisational skills, empathy, and excellent interpersonal abilities are vital to succeed within this role.

You'll thrive in this position if you're adaptable to shift work covering both day and night shifts (8am–8pm / 8pm–8am) throughout the week, including weekends. Please note, this role requires full on-site presence with no hybrid working.

Previous clerical experience, particularly within healthcare, would be advantageous but is not essential. We offer thorough training, a supportive environment, and an opportunity to genuinely impact patient care.

Apply today to become an integral part of a team passionate about exceptional maternity care.

Main duties of the job

To provide effective and efficient clerical support to Maternity Pathway, ensuring that administration processes meet the needs of all service users. This may require the post-holder to work at a different site in the event of absence. This may require the post-holder to work at a different site in the event of absence.

Working for our organisation

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Person specification

Education / Qualifications

• Good educational standard of at least GCSE in English or Maths, or equivalent

Experience

• Demonstrable customer service experience
• Ability to prioritise work to meet tight deadlines
• Previous clerical experience

• Previous experience of working in hospital or NHS setting
• Experience with information databases

Skills/Knowledge/ Abilities

• Basic computer literacy
• Good interpersonal skills including professional telephone etiquette
• Clerical skills
• Ability to use initiative

• Cerner experience