Business Support to the Director of Nursing
Job overview
The Royal Cornwall Hospital Trust is looking to appoint a committed and professional Personal Assistant to deliver outstanding administrative support to the Director of Nursing, Midwifery, and Allied Health Professionals at RCHT, as well as the Director of Nursing and Allied Health Care Professionals at CFT.In this essential position, responsibilities will include organizing and facilitating meetings, ensuring all relevant materials are prepared and distributed beforehand, managing daily diary schedules with effective prioritization of appointments, creating high-quality presentation materials and reports while maintaining accuracy and professionalism, and ensuring prompt communication with service contacts regarding correspondence and inquiries.
The ideal candidate will possess advanced communication and interpersonal skills, strong organizational abilities to handle multiple tasks and competing priorities, the initiative to work independently and enhance processes, and a commitment to upholding information governance and confidentiality.
If you have a proactive mindset and a passion for contributing to a dynamic healthcare setting, we invite you to apply for this fulfilling opportunity to assist our leadership team in providing exceptional healthcare services. Join us at the Royal Cornwall Hospital Trust and contribute to a dedicated team making a positive impact in the community.
Main duties of the job
Project Management involves executing business projects for the Directors and maintaining portfolios.
Business Management includes preparing reports, policies, and documentation for the Directors.
Advanced Administration requires skills in minute-taking, report writing with statistical data, and effective scheduling.
Daily management of the Director’s office includes keeping files current, providing briefings, and identifying deadlines.
In the Directors' absence, coordinating the office is essential for addressing urgent issues.
Timely handling of all correspondence for the Director is crucial, with proper prioritization.
Managing sensitive communications from staff and external parties is a key responsibility.
Drafting various documents on behalf of the Directors is required.
Addressing complaints from patients and the public while adhering to Trust policies is important.
Building and maintaining effective relationships with Trust Board members, senior staff, and external organizations is vital.
Working for our organisation
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with
visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
Detailed job description and main responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Occupational Health clearance
- Satisfactory Disclosure and Barring Service check
- Right to work in the UK
For further information please visit:
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We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
We may be able to offer sponsorship but this is not guaranteed.
Person specification
Qualifications
Essential criteria- Able to demonstrate level of administrative/management knowledge and theory.
- ECDL or equivalent experience in Microsoft Office and email applications.
- Management qualification or equivalent.
Experience
Essential criteria- Significant proven experience as an Executive Assistant at Senior / Director level.
- Experience in managing administration functions at Senior Director level.
- Experience of taking and transcribing minutes.
- Experience at Board level within a large NHS or public sector organisation.
- Experience of managing small-medium sized projects.
Practical and Intellectual Skills (including any Special Knowledge)
Essential criteria- In-depth knowledge and understanding of effective office systems, policies and procedures.
- Knowledge of managerial procedures.
- Advanced secretarial skills.
- Ability to work under pressure in a complex and changing environment.
- Excellent organisational and time management skills, being able to prioritise demanding workloads to meet strict deadlines.
- Excellent interpersonal skills.
- Excellent written and verbal communication skills, demonstrating confidence to communicate at all levels, internal and external
- Ability to work as part of a team.
- Broad understanding of NHS policies and principles and the wider political context
Thank you for your application if you have not received a reply within 21 days of the closing date you have been unsuccessful on this occasion. Please be aware that your application and related documents will be retained confidentially for a period of 12 months.
It is vital that you provide full and accurate details of your current immigration status on the application form. To work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require a visa - we may be able to provide sponsorship, but this is not guaranteed.
Benefits include optional pension and life assurance and a dedicated Childcare Co-ordination Team
We are committed to ensuring our staff are developed, engaged and supported to work in different ways to support the ever-changing environment in which we operate.
The Royal Cornwall Hospitals Trust is a non-smoking organisation.
Should you require an alternative format of this application form (such as Braille, audio or large print), please telephone 01872 255755
In submitting an application form, you authorise Royal Cornwall Hospitals NHS Trust to confirm any previous NHS service details via the Electronic Staff Record Inter Authority
Royal Cornwall Hospital is an Equal Opportunities employer.