Customer Service Assistant
Job Advert
When you join Your Trust as a Customer Service Assistant you will be part of a charity based in Rochdale that aims to supportevery member of our diverse community to live their best life; inspiring them to be healthier, happier and creative people.
What’s in it for me?
As a Customer Service Assistant we can offer you:
Salary: Band 2, £23,152 (pro-rate for part time) / £12.00 per hourHours: 18.5 hours per week
What will my role be as a Customer Service Assistant?
The purpose of the job is to provide a professional, efficient and high quality service to customers of Your Trust. This includes
greeting customers and directing them to the appropriate service they require, being responsible for cash collection and
reconciliation, promoting other services offered and ensuring up to date and accurate information is available at all times.
What do I need to have?- Qualified to GCSE Grade C / 4 or above in Maths and English
- Experience of working in a reception or customer focussed environment
- Experience of dealing with customers
- Friendly, outgoing person who likes to work with different clients
- Ability to work within a team with common objectives
- Knowledge of computerised leisure booking and management systems
- Good level of numeracy / literacy skills
- Able to work flexibly including evenings, weekends and Bank Holidays
- Excellent communication; both oral and written and excellent interpersonal skills
- Excellent time management skills
backgrounds and with all different kinds of life experiences.
If you have any interest in / or experience in any of the following: Sports Coach, Community Work, Health & Fitness, CustomerService then we would love to hear from you.
If you have any queries please call 01706 926215.
All applications must be made using the Your Trust Online Application Form as we do not accept CVs.
All positions are subject to a DBS Check appropriate to the role.