Night Manager
London
Overview:
Grow with us...
The front office = the heart of every single one of our hotels. It’s the team who first greets guests when they step inside 1 Hotel Mayfair, attends to their every request, and introduces them to the brand. Supervising that team is a big job, because it requires a diverse range of skills, from analytical thinking and problem solving to self-assuredness and an ability to get along with everyone.Not to mention an almost instinctive desire to enhance the stay of every single guest.
We're currently seeking an impossibly charismatic Night Manager at 1 Hotel Mayfair. Our dream candidate intimately understands the dynamics of this role and how it greatly impacts the overall guest experience at our hotels. If you feel this role is calling out your name, we'd love to hear from you.
Qualifications:
About you...- Passionate about hotel operations and guest service with a minimum of 3 years experience working in a Night Management or supervisory role, preferably within an upper upscale or luxury hotel environment.
- Advanced knowledgeable of front office operations, a strong leader and a proven track record in guest and team member engagement and financial performance.
- Excels at communication, both verbal and written.
About us…
Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:
- Designed by Nature work environment
- Retirement Planning
- Paid Personal Days
- Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
- SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
- Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!
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• Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
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