Ward Clerk - Ward 7B Royal Hospital | Liverpool University Hospitals NHS Foundation Trust
An exciting opportunity has become available for a part-time ward clerk band 2 post on ward 7B at the Royal Liverpool University Hospital.
The ward is a mixed ward with 28 patients, 14 beds for Nephrology and 14 beds for Transplant.
The role requires the successful candidate to have good basic IT skills and to be able to speak confidently to patients when dealing with their enquires either face to face or over the phone. The successful candidate will also be responsible of arriving the patients via the IPM system for their appointment and ensuring they have a new appointment for their next treatment if required.
The main roles are answering the phone, good basic computer skills, ensuring patients next appointments have been booked. Dealing with the public on a daily basis.
preferably previous experience is required but training will be given. The candidate needs to be confident in this role
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf
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Please refer to detailed job description attached
The role of the ward clerk is to answer phone and deal with patient enquires. file notes, ensure documentation is correct ordering documentation required for the ward.
Ensuring the digital boards are correct with consultant information. Using the IPM system making sure patient has been arrived for their appointment and new appointments given, sending out appointment letters .
This advert closes on Monday 30 Sep 2024