Customer Service Administrator
Pertemps Solihull
Job Title: Customer Service Administrator
Job Type: Permanent, Full Time
Salary: £25,000
Job Type: Permanent, Full Time
Salary: £25,000
Location: Solihull (office based)
Job Description for Customer Service Administrator:
Are you customer service professional with experience within a sales office? We have an exciting opportunity to join an organization in the Solihull area; they offer a great culture with the opportunity to use your administrative skills as a keen attention to detail is required with the ability to provide an excellent customer service and process customers orders affectively and efficiently.If you have experience within a customer service, administration, or sales order processing this may be the perfect next step for you! The role is full time in the office Monday-Friday and working hours are 9-5pm (no hybrid working).
Key Duties and Responsibilities for Customer Service Administrator:
- Make outgoing calls following online enquiry/registering of interest.
- Take incoming calls and solves queries effectively and efficiently.
- Communicate with customers via email remaining professional and with an excellent manner.
- Log notes on system with accurate and relevant information.
- Build rapport with customer to maximise on enquiry to conversion.
- Analytical skills to assess customer needs and provide tailored solutions
- Ability to work in a fast-paced environment while maintaining attention to detail
Skills and Experience Required for Customer Service Administrator:
- Experience within a customer service and administration position essential.
- IT proficient including the use of Microsoft office.
- Strong communication skills.
- Ability to work in a fast paced environment.
AWD onlineEvesham, 24 mi from Solihull
Customer Service Administrator / Engagement Officer with previous experience of working in a Customer Service environment, who enjoys building customer and colleague relationships, with excellent communication and administration skills is required...
Gloucester, 42 mi from Solihull
Customer Service Administrator
Start: Asap
Duration: 13 weeks temporary-permanent (permanent contract will be issued after 13 weeks)
Pay: £11.50-£11.75 p/h (pay will rise to £12.00 p/h upon agency period completion)
Hours: Monday-Friday 08:00-16...
Hurley (Warwickshire), 12 mi from Solihull
A maternity cover fixed term contract
This role is based between Maidenhead and Henley and a car is essential for candidates to be able to get to the offices.
Role Overview: As a Customer Service Administrator, you will be responsible for engaging...