Patient Access Data Validation Clerk

Sandwell & West Birmingham NHS Trust is a friendly, integrated healthcare provider focused on improving the life chances and health outcomes of our diverse population.

We have three strategic objectives:

Population: To work seamlessly with partners to improve lives.

We run services from Midland Metropolitan University Hospital, Sandwell Health Campus, City Health Campus, Rowley Regis Community Hospital, Birmingham & Midland Eye Centre, The Lyng and Leasowes Intermediate Care Centre. Our GP practices and community teams provide care in schools, healthcare centres and at home.

As “People” is one of our three strategic objectives, we make a continued commitment to prioritise support for all our colleagues.

Healthcare services have a significant impact on the environment. We are committed to embedding sustainable practices. We expect all colleagues to support the delivery of our Green Strategic Plan and to drive positive changes in their department.

Job overview

Are you experienced with waiting list validation of 18 week wait/RTT pathways?

We have an opportunity to join our existing team of validators to ensure our waiting lists here at Sandwell & West Birmingham Hospitals NHS Trust are validated and ready for weekly and monthly reporting.

The successful candidate will be based in the Patient Access Team but will work closely with our clinical groups to support full validation of our waiting lists and also work closely with the booking teams to ensure patients are ready and fit to appoint in chronological order.

Candidates must have some knowledge and experience of RTT/18 week pathways and previously worked within the NHS with waiting lists to some capacity.

All staff will go through 18 week training when starting the role.

Preferably 37.5 hours a week with the option to work from home from time to time once capabilities of the role have been signed off by the team’s manager.

Main duties of the job

Are you experienced with waiting list validation of 18 week wait/RTT pathways?

We have an opportunity to join our existing team of validators to ensure our waiting lists here at Sandwell & West Birmingham Hospitals NHS Trust are validated and ready for weekly and monthly reporting.

The successful candidate will be based in the Patient Access Team but will work closely with our clinical groups to support full validation of our waiting lists and also work closely with the booking teams to ensure patients are ready and fit to appoint in chronological order.

Candidates must have some knowledge and experience of RTT/18 week pathways and previously worked within the NHS with waiting lists to some capacity.

All staff will go through 18 week training when starting the role.

Preferably 37.5 hours a week with the option to work from home from time to time once capabilities of the role have been signed off by the team’s manager.

Working for our organisation

Sandwell and West Birmingham NHS Trust (SWBT) is an integrated care organisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.

The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities.

We have three strategic objectives:

1. Our People – to cultivate and sustain happy, productive and engaged staff
2. Our Patients – to be good or outstanding in everything we do
3. Our Population – to work seamlessly with our partners to improve lives

Detailed job description and main responsibilities

Are you experienced with waiting list validation of 18 week wait/RTT pathways?

We have an opportunity to join our existing team of validators to ensure our waiting lists here at Sandwell & West Birmingham Hospitals NHS Trust are validated and ready for weekly and monthly reporting.

The successful candidate will be based in the Patient Access Team but will work closely with our clinical groups to support full validation of our waiting lists and also work closely with the booking teams to ensure patients are ready and fit to appoint in chronological order.

Candidates must have some knowledge and experience of RTT/18 week pathways and previously worked within the NHS with waiting lists to some capacity.

All staff will go through 18 week training when starting the role.

Preferably 37.5 hours a week with the option to work from home from time to time once capabilities of the role have been signed off by the team’s manager.

Person specification

Experience

• Experience of using computers, including Exce
• Proven experience of a working environment that requires attention to detail and accuracy
• Previous experience of Data Quality
• Proven ability to compare data from different sources and make decisions based on this data.
• Detailed knowledge of Patient Information System
• Experience of learning to use new computer systems.
• Experience of developing new processes to support data collection.
• Data entry skills
• Administration experience in an NHS setting
• Familiarity with medical terminology experience

• NHS setting

Qualifications

• High standard of general education including GCSE (or equivalent) in English & Maths at grades A-C

We encourage all prospective applicants to discuss their individual circumstances with the Recruiting Manager as part of the on-boarding process.