Directorate General Manager - Medicine & Emergency Care
Sandwell & West Birmingham NHS Trust is a friendly, integrated healthcare provider focused on improving the life chances and health outcomes of our diverse population.
We have three strategic objectives:
People: To cultivate and sustain happy, productive and engaged staff.Patients: To be good or outstanding at everything we do.
Population: To work seamlessly with partners to improve lives.
We run services from Midland Metropolitan University Hospital, Sandwell Health Campus, City Health Campus, Rowley Regis Community Hospital, Birmingham & Midland Eye Centre, The Lyng and Leasowes Intermediate Care Centre. Our GP practices and community teams provide care in schools, healthcare centres and at home.
Developing and caring for our People is fundamental. We were one of the first Trusts to provide the Real Living Wage, as well as a Live and Work scheme to support people at risk of homelessness into paid work and training. We offer a range of staff benefits, health & wellbeing support and will help you to bring your ambition to life through our bespoke training and development programmes.As “People” is one of our three strategic objectives, we make a continued commitment to prioritise support for all our colleagues.
Healthcare services have a significant impact on the environment. We are committed to embedding sustainable practices. We expect all colleagues to support the delivery of our Green Strategic Plan and to drive positive changes in their department.
Job overview
The Directorate General Manager will manage specific specialties within Medicine & Emergency Care, as well as a Trust-wide profile, continuing to help build on our reputation for delivering high-quality and well-led services.
The successful candidate will be expected to drive forward services, implementing new transformation initiatives while maintaining a strong handle on key performance metrics. They will identify opportunities for improvement and growth and contribute to business planning and strategy for the service.The department's portfolio requires a strong grasp of performance standards, and the successful candidate will oversee and drive compliance for RTT, cancer and diagnostic targets.
The new hospital is a significant milestone for the organisation, and the successful postholder will be at the forefront of this transition. As the operational lead, you will have a direct hand in overseeing the development and implementation of projects, contributing to the new hospital's success and improving patient care.
Main duties of the job
With a passion for patient-centred care, you will have a proven track record of achieving high-quality patient outcomes and delivering performance standards. The ability to work as part of a multidisciplinary team to drive change and improve care is essential.
The successful candidate will be expected to:
- Make autonomous decisions regarding the operational management of services within the Directorate.
- Day-to-day responsibility for the operational management of specific services/departments within the Directorate.
- To identify and implement ongoing modernisation and new ways of working and innovation within the Directorate.
- To routinely monitor and track performance associated with national targets and trust objectives, taking action where required to ensure all targets are met within the Directorate.
- Troubleshoot operational issues that affect performance within the Directorate daily, liaising with relevant managers to identify and resolve them as required.
Working for our organisation
Sandwell and West Birmingham NHS Trust (SWBT) is an integrated care organisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.
Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opened in 2024 and provides care to our local population from first class, purpose-built premises. As a result, the base of this role will be between MMUH and Sandwell Health Campus.
The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities.
We have three newly emerging strategic objectives:
- Our People – to cultivate and sustain happy, productive and engaged staff
- Our Patients – to be good or outstanding in everything we do
- Our Population – to work seamlessly with our partners to improve life
Detailed job description and main responsibilities
Please see attached Job Description and Person Specification for full details of what this role entails
Person specification
Qualifications
Essential criteria- Educated to degree level or equivalent
- Management/Leadership qualification or evidence of relevant experience
- Postgraduate diploma or equivalent
- Masters qualification or in process of obtaining.
Experience
Essential criteria- Demonstrable line/general management experience within acute services, with responsibility for operational matters including, staff management, budgetary responsibility, performance targets, waiting list management, discharge arrangements.
- Proven project management experience involving transformational change.
- Proven experience of service development.
- Proven experience of change management ability
- Experience of working in emergency services
We encourage all prospective applicants to discuss their individual circumstances with the Recruiting Manager as part of the on-boarding process.