Facilities Management Assistant - cleaning duties - NHS

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We encourage all applicants to share their equality information with us.

Job overview

The facilities department employ a variety of support staff to help maintain a clean, safe and welcoming environment. As a Facilities Management Assistant you will provide a range of tasks which will primarily involve cleaning duties within our in-patient area.

Wavertree Bungalow, Old Mill Lane, Liverpool L15 8LN

Working days - Tuesday, Thursday, Friday, Saturday, Sunday (days off Monday & Wednesday)

Working early and late shifts - 9am - 12pm or 3.30pm - 6.30pm

The role of the Facilities Management Assistant (FMA) remains an integral part of our service delivery, carrying out a range of facilities tasks and ensuring that catering and cleaning standards are achieved and maintained.

Main duties of the job

Applications are invited from hard working, self-motivated individuals who are able to work on their own initiative and also as part of a team. You must have a flexible approach to your workload, be able to work to deadlines and have high standards of quality in your work.

You will need to demonstrate an understanding of the need to deal with service users and staff in a helpful and supportive manner. You must have good communication skills, a positive attitude and an understanding of health and safety in relation to safe working practices.

Previous experience of hospital cleaning or catering duties and specifically within a mental health environment would be an advantage, however, training will be provided. You will be expected to have or acquire an appropriate Food Hygiene certificate and must have basic computer skills.

Working for our organisation

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

1. To work as members of a team, carrying out facilities tasks as allocated and prioritised.

Facilities tasks may include all or a combination of the following:

• Cleaning of clinical/ward areas, inclusive of toilets;
• Waste disposal;
• Linen transportation;
• Basic food preparation;
• Fridge and food temperature monitoring;
• Till operation;
• Collating service user menu orders;
• Filling vending machines.

1. To assist colleagues and their line manager, carry out the tasks assigned to the team or individual and to support the minimisation of overtime and sickness costs to the Trust and also minimise the waste of resources, through operating the required reporting, management or information systems.
2. To undertake all mandatory training as required by Mersey Care NHS Foundation Trust and ensure that all required training is kept up to date.
3. To take part in performance management and Personal Achievement and Contribution Evaluations (PACE).
4. To comply with all relevant policies and procedures (including, but not limited to, health & safety, security, manual handling and food safety). As work may be carried out in a wide variety of locations, adherence to site-specific security procedures is of paramount importance.
5. To take responsibility for the completion of all duties in a safe and efficient manner, and to maintain regular contact with their line manager.
6. To stand in for other FMA’s as required.
7. To liaise with all relevant parties in a friendly and helpful way as is required to ensure the achievement of all duties and responsibilities.
8. Internal Contacts

1. External Contacts

1. Service Users

Contact with patients. This may be daily within inpatient areas for extended periods of time, or infrequently in outpatient areas. This contact may include communication with service users with severe and enduring mental health problems, who may display behavioural difficulties and import sensitive information.

1. To work unsupervised and use own initiative in line with service requirements.
2. To ensure timely and accurate completion of documentation, and to enter and use data on information systems.
3. To undertake cleaning duties in accordance with cleaning schedules and instructions.
4. Any other duties that may be reasonably expected and that are commensurate with the grade.

Generic Responsibilities for all staff:

All post holders will agree to:

• Commit to the vision of supporting Mersey Care in becoming a leading organisation in the provision of mental health care, addiction services and learning disability care, and in doing so fully utilise their skills and experience to support the objectives of the Trust.
• Role model the values of the Trust – Continuous Improvement, Accountability, Respectfulness and Enthusiasm – in all activities and interactions with employees, service users and other stakeholders
• Challenge the stigma associated with mental health and learning difficulties.
• Comply with the Duty of Candour, defined by Francis as: 'The volunteering of all relevant information to persons who have or may have been harmed by the provision of services, whether or not the information has been requested and whether or not a complaint or a report about that provision has been made.’
• Work across professional and organisational boundaries to improve services for all.
• Maintain their specific knowledge base and develop new skills.
• Value the contribution of the patient / service user voice.
• Operate within any organisational codes of practice or those from a relevant professional body.
• Respect equality and diversity across all areas of working practice and communications with staff, service users and other stakeholders.
• Take responsibility for the accurate and timely collection and recording of data and ensuring all personally identifiable information is protected and used only for the purposes for which it was intended.
• Comply with all health and safety legislation and local policies and procedures.
• Adhere to all organisational policies.
• Have knowledge and understanding of technology in the workplace which is sufficient to maintain their efficiency and also how technology can empower service users in a digital environment
• Comply with the NHS Constitution in relation to the staff responsibilities that it sets out for NHS employees.

Person specification

Qualifications

• NHS experience and training in safety, health and catering or cleaning tasks.
• CIEH Foundation Certificate in Food Hygiene, or equivalent.

Knowledge/Experience

• Experience of working in a similar role (cleaning or catering).
• Experience of working in the NHS.
• Experience of dealing with people.

• Knowledge of the National Standards of Cleanliness and NHS Colour Coding.
• Experience of working in a multi-skilled environment.

Values

• Continuous Improvement
• Accountability
• Respectfulness
• Enthusiasm
• Support
• High professional standards
• Responsive to service users
• Engaging leadership style
• Strong customer service belief
• Transparency and honesty
• Discrete
• Change oriented

Skills

• Able to function as a member of a team and support the management objectives of the department and Trust
• Able to deal with requests from service users, managers and staff in a friendly and helpful way
• Flexible
• Good interpersonal and communication skills
• Able to work both independently and as part of a team
• Able to carry out manual tasks

• Able to maintain accurate records.

Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs.

Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.

As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification. If you would like your application to be considered under the Trust’s guaranteed interview scheme you can indicate this in the personal information section of your online application form.

Should you require a reasonable adjustment to our recruitment process please email [email protected] to ensure that measures can be put in place to support you.

We reserve the right to close any vacancy earlier than advertised in exceptional circumstances once we have received a high volume of applications.

The team can prevent any previous identity showing on the DBS Certificate, unless the applicant has a conviction under their previous details in which case this will need to be disclosed.

Flexible working requests will be considered for all roles.

Please be advised that the use of Artificial Intelligence on applications is monitored and if you choose to use this, you must declare this on your application form.