Senior Account Manager Team Leader

• Location: Nottingham
• Salary: £37,400 - £43,000 + discretionary bonus

Job Type: Full-time, Office Based

Are you interested in working with a global leader in health and employment services? I am on the lookout for a Senior Accounts Manager | Team Leader, who will oversee a team of 5 Regional Account Managers. This role is crucial for driving Employer Engagement Strategy and developing strategic relationships to secure sustainable employment opportunities.

Benefits:

• Annual Leave: 25 days holiday plus bank holidays.
• Pension Scheme: 4% employer contribution
• Health Benefits: Includes Medicash, optical, and dental coverage starting after 3 months.
• Flexible Benefits: Benefit window available for salary sacrifice options

Day-to-Day Responsibilities:

• Team Leadership:
• Lead, motivate, and manage a team of 5 to exceed performance targets.
• Conduct regular appraisals and reviews using a coaching approach to foster development.
• Maintain and update training and development plans for all team members.
• Act as the primary point of contact for initial meetings with external stakeholders and handle any escalations.
• Employer Relationships:
• Develop and strengthen relationships with key employers to ensure a pipeline of quality employment opportunities.
• Oversee the forecasting of performance data and gather employer feedback to enhance engagement strategies.
• Develop and manage regional sector plans that align with the national employer engagement strategy.
• Coordinate efforts across teams to ensure efficient management of employment opportunity pipelines, reducing duplication and maximising benefits.
• Customer Support:
• Serve as an advocate for customers requiring additional support, identifying and facilitating necessary workplace adjustments.
• Collaborate with internal teams to prepare customers for employment, ensuring they are equipped and confident.
• Utilise market knowledge to identify and address barriers to employment, enhancing customer readiness and success.

Required Skills & Qualifications:

• Strong leadership and interpersonal experience.
• Experience in a performance-driven environment, preferably in Welfare to Work/Employability.
• Level 3 Diploma or equivalent experience, with 5 GCSEs including English and Maths.
• Desirable: Experience managing remote teams and sector-specific qualifications (e.g., Employability Practitioner, IEP member).

Apply Now:

Submit your CV and cover letter detailing your relevant experience and why you are interested in this role.