Solutions Architect

Salary: Competitive + benefits

BCN is a leading managed IT services provider based in the United Kingdom, specialising in delivering cutting-edge technology solutions across various sectors, including cloud computing, cybersecurity, and data management. We’re proud to have a strong Glassdoor rating, a reflection of the dedication and feedback from our amazing team.

Our core values of integrity, accountability, efficiency, communication, and teamwork shape everything we do. We foster a culture of openness, where collaboration is key. At BCN, we achieve success through collective effort!

You must be both commercial/technical and have the ability to build rapport with key customers and internally.

Responsibilities:

• Engage with clients and prospects to understand their business objectives, challenges, and needs.
• Recommend and design suitable technical solutions that align with the client's goals and budget, using Microsoft Azure & Microsoft 365 technologies.
• Create high-level designs and supporting diagrams that illustrate the proposed solution and communicate the benefits and value proposition to both technical and non-technical audiences.
• Provide oversite to project delivery in an escalation capacity, ensuring that the solution is implemented according to the agreed scope, timeline, and quality standards.
• Conduct technical discovery audits, assessments, and reviews of existing client infrastructures and suggest improvements and best practices.
• Work with vendors and technology market leaders to stay updated on the latest trends and innovations and introduce new solutions that can enhance our service offerings and client satisfaction.
• Produce and maintain productization sales enablement material.
• Work with the rest of the presales/solutions/technical transformation leadership team to establish and maintain the standards and methodologies for delivering technical solutions.

• The opportunity to shape your own future with industry leading training and development, with access to our BCN Academy
• Competitive salary and the ability to progress
• Enhanced holiday allowance increasing with length of service, plus bank holidays, we even give you the day off if you’re working to celebrate your birthday
• Did we mention holidays? Yes we did, but you will also have the option to buy more
• Hybrid working policy – your wellbeing matters to us
• Company pension scheme
• 6-months of full pay during maternity leave – subject to length of service
• 2 paid leave days per year to volunteer and support your local community – if it matters to you it matters to us
• Health cash plan with free access to a confidential Employee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more
• Life assurance
• Cycle to work scheme, electric vehicle scheme, tech scheme and retail discounts
• State-of-the-art office with free parking
• Balancing work, life, and fitness can be challenging, so we offer a free 24-hour on-site gym at our Manchester and Leeds locations to make it easier to stay active
• Long service gifts to celebrate all the milestones
• “Teach the Techie” sessions ran by our very own experts, where team members can share knowledge, learn new skills, and stay updated on the latest industry trends
• Beer (or soft drinks) and Pizza Friday’s, dress down every day, social events such as Summer BBQ, Christmas party and lots lots more.

Person, Skills & Experience:

• Strong background in end-to-end project delivery with a strong understanding of network and infrastructure concepts, virtualisation, and Microsoft public cloud platforms such as Azure & Microsoft 365.
• High level Knowledge of Infrastructure as Code and Azure Landing Zones.
• Identity & Microsoft Security knowledge desirable, Defender, Entra ID & Purview
• Excellent communication and interpersonal skills, with the ability to present, draw, and communicate complex information to both technical and non-technical stakeholders.
• Confident and professional communicator, capable of hosting customer workshops, training sessions, and meetings alongside account managers.
• Strong documentation and technical handover skills, with the ability to produce clear and concise scope of works, proposals, and reports.
• Advanced troubleshooting and problem-solving skills, with the ability to identify and resolve technical issues quickly and effectively.
• Experience in a similar role, ideally within another MSP or IT service provider.
• A passion for technology and the use of technology to solve business problems and create value.
• The ability to work on your own initiative and as part of a team.
• An intelligent, analytical, and pragmatic approach to problem-solving
• Outstanding customer service skills and a customer-centric mindset.
• Full UK driving license and willingness to travel as required.