Customer Service Coordinator
Reed Harrietsham
Reed Business Support are recruiting for a Customer Service Coordinator on behalf of our valued client. This Customer Service Coordinator opportunity is ideal for an individual who is confident, proactive, and able to thrive in a busy, fast-paced environment.
Industry: Logistics & Distribution
Salary: £25,000 – £27,000 per annum
As the appointed Customer Service Coordinator, you will play a key role in supporting the wider team and contributing to the smooth running of daily operations.
Location: MaidstoneIndustry: Logistics & Distribution
Salary: £25,000 – £27,000 per annum
Working Pattern: Full time, office based
Hours: Monday to Friday, 8:30am – 5:00pm (40 hours)
About the Role:
- Managing daily customer service and operational administration tasks
- Acting as the first point of contact for customers, drivers and internal teams
- Coordinating deliveries, resolving queries and managing service issues
- Maintaining accurate records across CRM and transport systems
- Supporting the operations team with reporting, scheduling and workflow coordination
- Delivering a professional, solutions-focused customer experience at all times
About You:
- Experience within a customer service, coordination or office-based role
- Strong communication skills with a calm and professional manner
- Highly organised with excellent attention to detail
- Confident using Microsoft Office and internal systems
- Proactive, resilient and able to manage competing priorities
- Must have the Right to Work in the UK
Benefits:
- 23 days annual leave plus bank holidays
- Company pension scheme
- Free on-site parking
- Annual performance bonus
- Overtime opportunities during peak periods
- Supportive team environment with structured training and progression
If you are interested in this Customer Service Coordinator, please apply today. Reed Business Support look forward to assisting you with the next step in your career.
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Role Overview
This role is to cover a period of maternity leave and is for a fixed term contract of 12 months.
The Customer Service Coordinator role is part of a global team and will be responsible for
• Ensuring the smooth day to day running...