Receptionist - Truro
Job Description
Receptionist
Location: Duchy HospitalHours: 37.5 hours per week, Full-time
Salary: Depending on experience + Benefits
The role:
We currently have a great opportunity for a Receptionist to join our team at Duchy Hospital.
You will be an integral part of a team who are committed to delivering the highest quality outcomes in a supported environment, where you will be valued for your skills and expertise. This is an busy role liaising with patients, consultants and all hospital departments.We need an individual with a professional approach, excellent verbal communication skills, initiative and the ability to work within a team. You must be computer literate – experience with Word and Outlook being essential. Previous use of an Electronic Patient Record system would be an advantage.
Duties include:
- Liaising with patients by phone & letter
- Booking appointments
- Liaising with consultants and their secretaries
- Ensuring timely completion of appointments onto EPR system
- Scanning & auditing of patient information
- Preparation of clinics
- Maintaining clinics on the EPR system
- Booking appointments
- Reception duties as required
What you will bring with you:
- Excellent organisational skills
- An excellent standard of computer literacy to include experience in Word & Excel
- High degree of accuracy and attention to detail
- Excellent communication skills – written and oral
- The ability to work within a team
- The ability to time-manage
- Experience using a Patient Administration System (PAS) an advantage (desirable)
- Proven experience in administration and customer service
- Good attention to detail and accuracy
- The ability to make decisions and use your initiative
- A flexible and positive attitude
Benefits:
- 25 Days Leave + Bank Holidays
- Private Pension where Ramsay will match up to 5% after a qualifying period
- Flexible shift patterns available where possible
- Enhanced Competitive Parental Leave Policies
- Private Medical Cover with option to add partner & dependants
- Life Assurance (Death in Service) x3 base salary
- Free Training and Development via the Ramsay Academy
- Free Parking on site (where possible)
- Subsidised staff restaurant (where possible)
- Concerts for Carers
- Employee Assistance Programme
- Cycle2Work scheme available, in partnership with Halfords
- The Blue Light Card Scheme
About Us:
Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England.We are well known for our strong, long-standing relationship with the NHS.
We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.
We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.
We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.
We are committed to equality of opportunity for all.
We care.
It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.
“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.
We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace.As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.
We are committed to equality of opportunity for all. This position is subject to background and DBS checks.