Make Ready Hub Co-ordinator

• To deliver the provision of services within the Make Ready Hub delivering excellent clinical care for patients by ensuring the right equipment, products and vehicles are available at the right place, at the right time.
• Supervise a team of Make Ready Technicians (MRT) to carry out cleaning, refuelling, movement and restocking of front line vehicles.
• Supervise a team of Make Ready Technicians (MRT) to pack consumables into pouches, using defined processes.
• The post holder will be required to utilise the asset management system (Pro Cloud) to ensure timely replenishment of equipment and consumable items, assign assets to vehicles, and record vehicle preparations.
• The post holder will be required to ensure consumable items are replenished over a number of remote sites, to minimise operational down-time for ambulance operational colleagues restocking
• To interpret detailed information using Trust electronic systems such as Current Status and the Business Intelligence (BI) Portal, and use this data to allocate tasks to the MRT and vehicles for operational use.
• To maintain regular contact with Group Management Teams, Fleet, Logistics, Workshop staff and other central support functions to resolve issues that may be complex, to maximise patient facing time for ambulance operation colleagues.

Main duties of the job

• Allocate tasks to team members in a fair and equitable way and ensure they are completed to standard.
• Communicates work procedures, assisting with induction of new staff, maintains working relationships with own and other departments, trains and motivates staff to achieve objectives. Proposes changes to support service improvement and development.
• To plan ahead to ensure there are sufficient staff and made ready vehicles to meet the operational requirements.
• Ability to self-manage workload and priorities without direct supervision

Please review the job description attached to find the full list of the role & responsibilities

Working for our organisation

Our vision is to deliver outstanding emergency and urgent care whenever and wherever needed for everyone in London, 24/7, 365 days a year. Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:

• Our care – delivering outstanding emergency and urgent care whenever and wherever needed.
• Our organisation – being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.
• Our London – using our unique pan-London position to contribute to improving the health of the capital.

To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.

Detailed job description and main responsibilities

 Perform any other duties commensurate with the grade.

Person specification

Qualifications

• Current UK full manual licence WITH no more than 3 penalty points
• Provisional C1 category on driving licence
• Good standard of written and verbal English
• Willing to undertake any training as required by LAS

• C1 category on driving licence

Experience

• Previously undertaken Technician role or similar, including sufficient experience in vehicle deep cleaning and functional testing of medical equipment
• Ability to build up good relationships with internal customers and staff at all levels and deal with staff issues in sensitive manner
• Ability to organise and train others
• Ability to manage time management issues

• Minimum of 2 years supervisory experience

Knowledge

• Excellent communication and organisational skills with strong attention to detail
• A leader and team player with good interpersonal skills
• Excellent command of Information Technology and proficient in the use of MS Office

• IPC trained, H&S knowledge and COSHH understanding
• Working knowledge of healthcare environment