Estates and Facilities Business Support Administrator
Job overview
We have a Full-Time vacancy within our very busy Estates and Facilities Division - Property and Contracts Management Team.
We are looking for an enthusiastic and proactive team player with a broad range of administrative skills as part of this small friendly team. Customer Service is key to this role and you will bring with you a can-do attitude mixed with the ability to deliver to strict timescales.
You will be used to dealing with purchase through to pay and other business functions and will be working on our busy Service Desk, using various IT systems to manage your workload.
To work Monday-Friday 08:00-16:00 predominately in our Estates & Facilities office in Wareham, Dorset with the option for hybrid working once fully trained. The Property and Contracts Management Team provides support to our Estates Trades who work across Dorset, our clinical teams, Estates Stores and our Divisional Management Team.
There is a wide range of work and no two days will be the same!
Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.
Main duties of the job
To provide efficient administrative services and support to the Estates & Facilities Department:
Handling and processing compliance documents
Arranging and attending service meetings and taking minutes
Raising purchase orders and processing invoices received
Monitoring the Service Desk inbox
Handling telephone and email queries from staff on outstanding and on-going Micads
Monitor and prioritise reported faults using the Micad system
Liaise with suppliers, contractors and staff at all levels
Working for our organisation
At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference.Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.
Detailed job description and main responsibilities
For the main duties and responsibilities for this role, please read the attached job description and person specification. When completing your application form, please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Prince’s Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support.If you would like or know of anyone who would value this support please do contact [email protected]
Person specification
Knowledge, Skills and Training
Essential criteria- Knowledge of Microsoft Word, Excel and Databases
- Good analytical skills
- Good level of education (GCSE level) with good standard of English and mathematics
- Experiance of Purchase to Pay systems and procedures
Job Specific Exeriance
Essential criteria- Experiance in customer focused enviroment
Information Technology / Resources
Essential criteria- Basic IT skills
- Knowledge of EFIN System Knowledge
Personal Qualities / Attributes
Essential criteria- Able to communicate effectively with staff at all levels internally and externally through verbal and written communication
- Good team player and able to develop and maintain good working relationships
- Good time management skills, able to work to deadlines/priorities escalating when appropriate
- Ability to work under pressure, use own initiative
- Problem solving skills with a positive approach to challenge
At Dorset HealthCare we want to offer all our staff the opportunity to work flexibly, putting health and wellbeing first, whilst continuing the delivery of excellent patient care. Flexible working looks different for everyone and we welcome applicants to discuss flexible working opportunities with the recruiting manager.
What working for us will provide:
- 27 days of annual leave, rising to 33 over ten years (for staff on Agenda for Change terms and conditions)
- Excellent NHS pension scheme
- Health and wellbeing services
- Flexible working options, including family-friendly hours
- Free training and one-to-one career coaching to reach your career goals
- Preceptorship programme for newly qualified nurses and AHPs
- Access to nine staff networks – have a voice and transform our Trust
- Relocation costs where applicable
- Salary sacrifice scheme opportunities – including childcare vouchers, car lease and cycle scheme, home technology equipment, and buying annual leave
- NHS discounts to save on your shopping, gym membership and more
Visit our careers website to learn more about our culture, staff stories, benefits, development programmes and opportunities.
What you need to do:
Before applying for this post, please do ensure that you have read the job description and person specification requirements. If you think you have everything we're looking for, then we'd love to hear from you, alternatively if you would like more information about the role please do not hesitate to contact us.
Regrettably, we are not able to offer sponsorship for all our job roles. If you attempt to apply for a role that we do not offer sponsorship for, you will receive notification of this at the time of starting your application and you will not be able to proceed.At this point, we wish to thank you for your interest in working for us and apologise we cannot take your application any further.
Please note that from January 2021, to work in the UK candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Further guidance can be found on the gov.uk website. It is vital that you provide full and accurate details of your current immigration status on the application form.Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here Criminal records checks for overseas applicants - GOV.UK (www.gov.uk)