[ref. t3922820] View Jobs Description
£32,957 - £40,607 (Grade 9 – 10)
37 hours a week Hybrid working
About the role
The role of an ASB Officer is an interesting and challenging one. Working with the other ASB Officer in the tenancy services team, you will be responsible for the management of ASB in Runnymede’s social housing stock. In this role you will:
- deal with all aspects of ASB including noise nuisance, criminal behaviour and hate crimes
- ensure a victim led response to anti-social behaviour in the Council’s housing stock
- work to improve procedures and processes to ensure effective management of ASB cases
- provide advice and support about ASB to the tenancy services team
- work with partnership agencies, such as the police and social services, to deal with complex cases and deliver successful outcomes
- maintain accurate records of ASB cases to assist with reporting and performance reviews
- report any safeguarding or domestic abuse concerns and ensure action is taken to safeguard residents
About you
The ideal candidate for the role will bring commitment, enthusiasm, knowledge and practical experience of managing ASB in a social housing. You will have:
- experience of managing an ASB caseload
- a thorough working knowledge of current ASB legislation
- experience of progressing ASB cases through to possession action, instructing legal teams and appearing as a witness at court.
- a track record of effective problem solving through partnership working and relationship building
- excellent communication skills
- ability to work independently or as part of a team
Runnymede is an ambitious, passionate, and progressive council with a forward thinking attitude and award winning departments. As a Borough Council, we are committed to our four core values and goals which we demonstrate through our ongoing policies and projects.
We are always keen to improve our services and welcome innovative and proactive individuals who are open minded and have a positive approach in supporting our vision
Benefits
- Hybrid working 3 days in the office, 2 days working from home
- Flexible working 7am-7pm (Core hours are 10-11.30am & 2.30pm-4pm) and Flexi-leave
- 28 Days annual leave, plus 8 days bank holidays and 1 extra day at Christmas
- Excellent Pension Scheme, including access to an Advanced Voluntary Contributions
- Free Parking
- Training and development opportunities
- Payment of one professional membership per annum
- Cycle to work + further related discounts
- Season ticket loan
- UK Healthcare plan after 1 years’ service
- Dental insurance plan after 3 years’ service
- Mileage allowance
For more information on the role and to apply please visit: Runnymede Borough Council Jobs | Surrey Jobs
We are passionate about building an inclusive and diverse workforce and we welcome applications from candidates with a variety of backgrounds, skills and abilities. If it is difficult for you to apply online, please contact Human Resources at humanresources@runnymede.gov.uk or on 01932 425516 who will be able to assist you.
For an informal chat about this role please contact Daniel Lloyd, Head of Tenancy Services, by calling 01932 838383 or emailing daniel.lloyd@runnymede.gov.uk
Closing Date: 2 October 2024Interview Date(s): Week commencing 7 October 2024
If you do not hear from us within two weeks from the closing date you have not been successful on this occasion. Thank you for considering Runnymede Borough Council.Runnymede Borough Council is committed to safeguarding and promoting the welfare of children and adults with care support needs and expects all staff and volunteers to share this commitment. You may be requested to present your identification at the interview stage and there will be several checks conducted during the onboarding process inclusive of an enhanced DBS check for specified roles.
Job Type: Full-timePay: £39,529.00-£40,821.00 per year
Work authorisation:
- United Kingdom (required)
Application deadline: 02/10/2024