CHC Deputy Team Manager
Job overview
We are looking for 2 positive and enthusiastic professionals with a nursing, social work or an allied health professional qualification who are looking for a new challenge or next step in their career by joining the Continuing healthcare (CHC) team as assessment team deputy team manager and review team deputy team manager.
Using your leadership and motivational skills, you will assist the team manager with line management and the supervision of a busy team of CHC coordinators and admin support staff and provide leadership with the day-to-day operational management of the service.
Our ideal candidates will be able to work autonomously and collaboratively in a multi-agency environment with individuals and their representatives to support the assessment and review process for NHS Continuing Healthcare (CHC) and NHS Funded Nursing Care (FNC).
Main duties of the job
These important roles are central to the delivery of CHC across Cornwall and Isles of Scilly with a primary objective of ensuring fair access to CHC with better outcomes and better experiences for our patients.
You will promote good professional practice in CHC by advising and liaising with other health providers, care providers and Adult Social care colleagues. You will be responsible for managing and coordinating assessments and commissioning care packages.
To be successful you will be able to demonstrate the ability to remain calm, to handle emotive, complicated, and sensitive issues. You will need to show tact and diplomacy, good workload management and be able to negotiate with confidence.
As part of the county wide team you will need to work flexibly to respond to the demands of the service to support the continuing healthcare process. The ability to drive to visit patients at various locations across Cornwall is essential.
Working for our organisation
NHS Cornwall and Isles of Scilly Integrated Care Board (ICB) is a statutory NHS organisation responsible for developing a plan for meeting the health needs of our communities, managing the NHS budget, and arranging for the provision of joined up health services which improve the lives of people who live and work in Cornwall and the Isles of Scilly.
By collaborating as an integrated care system (ICS) our health and care organisations can tackle complex challenges, including:
- improving the health of children and young people
- supporting people to stay well and independent
- acting sooner to help those with preventable conditions
- supporting those with long-term conditions or mental health issues
- caring for those with multiple needs as populations age
- getting the best from collective resources so people get care as quickly as possible.
We are always keen to hear from people who would like to work with us, and we positively encourage applications from all sections of the community regardless of sex, sexual orientation, racial origin or disability.
You can look forward to excellent benefits including discounts in store and online, optional pension and life assurance, flexible working options, salary sacrifice vehicles and cycles and much more.
We are looking for people whose personal values and behaviours align with the NHS values outlined in the NHS Constitution and our own values and behaviours.
Detailed job description and main responsibilities
The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application.If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
PLEASE NOTE: To view the full job description and person specification, please view the supporting information.
To be an employee of the NHS you need to successfully complete the following:
- Identity checks
- Professional registration and qualification checks
- Employment history and reference checks
- Work health assessments
- Criminal record check standards
- Right to work checks
For further information please visit:
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Person specification
Qualifications, training and professional membership
Essential criteria- Registered allied health professional in mental health, physical health or learning disability
- First level registered nurse in mental health or physical health or learning disability
- Qualified social worker
Experience
Essential criteria- Clinical or social work background with proven knowledge of either physical, mental or learning disability heath
- Substantial experience post registration
- Experience of working as an autonomous practitioner
- A good understanding of the responsibility of the ICB in relation to The National Framework for NHS Continuing Healthcare and Funded Nursing Care
- Experience of the Continuing Healthcare process
Skills and knowledge
Essential criteria- Excellent interpersonal and communication skills with the ability to communicate and negotiate at all levels
- An ability to work across organisational boundaries and engage with the wider multidisciplinary team
- Good time and workload management with the ability to prioritise a varied workload within short and changing time frames
- An ability to manage delicate and sensitive issues effectively with tact and diplomacy
- Proficient IT skills in Word, Microsoft teams and Excel
- An understanding of the safeguarding process
PLEASE ENSURE THAT YOUR APPLICATION CLEARLY REFLECTS THE CRITERIA LISTED WITHIN THE JOB DESCRIPTION AND PERSON SPECIFICATION.
We positively encourage applications from all sections of the community regardless of sexual orientation, sex, racial origin or disability. We are committed to equal opportunities.
Please note that if a vacancy is marked ‘internal’ your application will not be considered if you do not fall within that category.
Your data:
In submitting an application form, you authorise us to confirm any previous NHS service details via the Electronic Staff Record Inter Authority Transfer process should you be appointed to the post.
The ICB is under a duty to protect the public funds it administers, and to this end may use the information you have provided on this form for the prevention and detection of fraud. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes.For further information contact Carver Tedstone our anti-crime specialist from TIAA [email protected]
Please note that information submitted in your application via NHS Jobs will be transferred to a third party e-recruitment system Trac for the management of the recruitment process. Your data remains confidential. Your data will not be shared with any further parties.
Should you be unsuccessful please be aware that your job application and related documents will be retained confidentially for a period of 13 months.
If you have any questions relating to this, please contact the Data Protection Officer by email
[email protected]
Your application:
Please note that if you have not received a reply within 21 days of the closing date you must assume that, on this occasion your application has been unsuccessful.
If you are invited for interview and the position requires a DBS check please see link below for guidance on completing the form.
If you are successful at the shortlisting stage of the recruitment process you will be contacted via e-mail to advise you to book your interview slot. Please ensure you access your NHS Jobs e-mail account regularly once the position has closed.
If you are unsuccessful at the shortlisting stage and wish to obtain feedback regarding your application, please contact the manager of the post as shown in the vacancy advert.