[ref. d57802924] Michael Page - Head of Communications

About Our Client

The client are a reputable investment bank. They are looking to hire a Head of Communications into their London offices. This is a hybrid role.

Job Description

Key responsibilities of the Head of Communications:

1. Communications Strategy and Leadership

• Develop and execute a comprehensive, integrated communications strategy that aligns with the company's business objectives and brand identity.
• Serve as a trusted advisor to senior leadership on communications-related matters, including brand reputation

1. Media Relations and Public Relations

• Manage media inquiries, interviews, and press coverage, ensuring consistent and positive representation of the company in the media

1. Internal Communications

• Lead internal communication efforts to ensure employees are informed and engaged in a timely manner with the company's vision, strategy, and key business initiatives.
• Develop and manage internal communication channels, including e-newsletters, intranet content, town halls and executive communications.
• Partner with Human Resources and other departments to enhance employee engagement and culture through effective communication.

1. Crisis and Reputation Management

• Manage issues related to the company's reputation, working closely with legal, HR, and executive leadership to mitigate risks.

1. Content and Messaging Development

• Oversee the creation of compelling and consistent content across various platforms, including digital, print, website and social media.
• Ensure all communications messaging aligns with the company's core values, mission, and tone of voice
• Collaborate with the front office and marketing teams to ensure cohesive messaging in all marketing campaigns, including brand management and maximising digital engagement.

1. Stakeholder Engagement

• Develop and maintain robust relationships with key external stakeholders, including industry partners, community organisations, and government entities.
• Represent the company at industry conferences, speaking engagements, and public events, as required.

1. Budget Management

• Oversee the department's budget, ensuring efficient use of resources and managing vendors and agencies effectively.

1. Measurement and Reporting

• Develop and track key performance indicators (KPIs) to measure the effectiveness of communication strategies.
• Regularly report on communication outcomes to leadership, providing insights and recommendations for continuous improvement.

The Successful Applicant

The successful candidate:

• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field (Master's degree preferred).
• Proven track record of developing and executing successful communications strategies and campaigns- in a corporate, agency, or non-profit environment.
• Strong media relations experience with established networks in relevant industries.
• Exceptional writing, editing, and presentation skills.
• Experience of managing crisis communication and reputational issues.
• Ability to work under pressure and at pace, to successfully manage and deliver multiple projects simultaneously.
• Strong leadership skills, with experience of managing teams and fostering collaboration across departments.
• Proficiency with communication platforms, content management systems (CMS), and social media management tools.
• Event Management experience, with proven ability to deliver town halls and provide communications guidance and input to key company conferences.
• Financial Services experience required

What's on Offer

Competitive