Medical Transcriptionist Team Leader
NHS Jobs Liverpool
Communicate professionally and effectively with service users and carers, the general public and all internal and external agencies both verbally and non-verbally in a timely manner. Proactively manage telephone calls; many may be of a sensitive nature from service users and carers or from other healthcare professions, which require a high level of confidentiality and sensitivity.
Responsible for providing accurate, up to date, non clinical advice relating to queries into the unit. Ensure diplomacy, empathy and confidentiality when dealing with distressed service users and carers. Liaise with clinical and non clinical staff to resolve any issues that may arise, to the mutual benefit of all concerned.
Attend and contribute to departmental/team meetings. Undertake a key role in ensuring the delivery of a high quality service user pathway by working closely with clinical teams to meet national and locally agreed targets for both inpatient and outpatient episodes by monitoring the Business Intelligence Today system and working closely with the team to address any issues.
Ensure the team respond and action referrals within locally agreed timescales, ensuring a clear audit trail. Support the day to day organisation of the clinical teams by managing diaries, coordinating meetings, ensuring appropriate documentation available for meetings/lecturers, preparation of documents/presentations, attending meetings to take minutes and tying of agendas/minutes.
Be responsible for ensuring that all commitments are reduced/cancelled when necessary adhering to relevant procedures and deadlines. Where appropriate ordering and receipt of general office stationary and equipment. Adapt a flexible attitude to meet the needs of the service, taking into consideration each areas unique specialty and subsequent requirements of such specialities.
Mentoring new members of staff including temporary staff as and when required. General office duties including dealing with incoming and outgoing correspondence, filing, photocopying etc. When required, provide appropriate clinical information following requests from the Patient Information Systems in use.
Responsible for providing accurate, up to date, non clinical advice relating to queries into the unit. Ensure diplomacy, empathy and confidentiality when dealing with distressed service users and carers. Liaise with clinical and non clinical staff to resolve any issues that may arise, to the mutual benefit of all concerned.
Attend and contribute to departmental/team meetings. Undertake a key role in ensuring the delivery of a high quality service user pathway by working closely with clinical teams to meet national and locally agreed targets for both inpatient and outpatient episodes by monitoring the Business Intelligence Today system and working closely with the team to address any issues.
Ensure the team respond and action referrals within locally agreed timescales, ensuring a clear audit trail. Support the day to day organisation of the clinical teams by managing diaries, coordinating meetings, ensuring appropriate documentation available for meetings/lecturers, preparation of documents/presentations, attending meetings to take minutes and tying of agendas/minutes.
Be responsible for ensuring that all commitments are reduced/cancelled when necessary adhering to relevant procedures and deadlines. Where appropriate ordering and receipt of general office stationary and equipment. Adapt a flexible attitude to meet the needs of the service, taking into consideration each areas unique specialty and subsequent requirements of such specialities.
Mentoring new members of staff including temporary staff as and when required. General office duties including dealing with incoming and outgoing correspondence, filing, photocopying etc. When required, provide appropriate clinical information following requests from the Patient Information Systems in use.
Please refer to attached Job Description for full list of duties and responsibilities.
Mersey Care NHS Foundation TrustLiverpool
An exciting opportunity has arisen for a Medical Transcriptionist Team Leader to join our Administrative Team based at Leigh Moss Hospital, 7 Thomas Lane, Liverpool, L14 5NX.
The post holder will provide support to Consultants, Junior Doctors and Clinical...
Mersey Care NHS Foundation TrustLiverpool
An exciting opportunity has arisen for a Medical Transcriptionist Team Leader to join our Administrative Team based at Leigh Moss Hospital, 7 Thomas Lane, Liverpool, L14 5NX.
The post holder will provide support to Consultants, Junior Doctors...
NHS JobsPrescot, 9 mi from Liverpool
RTT) patient pathway. Type dictation from audio transcription of clinical correspondence and documentation. Ensuring appropriate follow up arrangements /investigations are in place. Liaise with Personal Medical Secretary of specialty accordingly.
Deal...