[ref. i13960400] SAE Campus Support Technician- Fixed Term Contracy

It is our goal to embrace those differences and to allow each and every student to develop their own individual style and apply it to the industry skills taught at SAE. Our ultimate goal is to prepare the students for a realistic work environment making the course, facilities, lecturers as well as the atmosphere as close to the industry working environment as possible.

Requirements

SAE Campus Support Technician

SAE Creative Media Institute, London

Temporary Feb 25- May 25, full-time, 37 hours per week

Salary: £24,817 per annum

This role provides technical support and guidance to students in their use of resources and equipment during practical sessions in directed and self-directed work helping them get the most out of their learning environment. This includes providing support to the Campus Manager in taking pride in the campus estates/ facilities environment, assisting with Health and Safety in the workplace, and providing the best technical service to students and colleagues.

• Students
• Academic & Programme Coordinators
• Campus Manager
• Lecturers

Key accountabilities

• Offer front-line exemplary service and technical support and advice to students across the range of academic disciplines and learning environments.
• Ensure classrooms and studios are prepared for lessons and maintained, ensuring a clean and professional environment at all times.
• Oversee and facilitate student directed study in timetabled sessions.
• Support open events, trips, showcases, both on campus and at external locations, including configuring, transporting, and setting-up equipment.
• Deliver demonstrations, tutorials and practical assessments, supporting students during sessions.
• Demonstrate the safe, effective use of equipment and software in classroom and live environments, troubleshooting and resolving any issues.
• Work cooperatively and flexibly with the team and be an active contributor for all courses and events.
• Ensure appropriate student behaviour and studio usage on Campus and during practical sessions.
• Participate in team meetings and share feedback on student progress, including concerns.
• Facilitate student studio bookings, collection and returns of equipment, and monitor student attendance of practical sessions.
• Keep records of equipment loans to students.
• Keep up with new technologies and industry trends.

• Maintenance of campus, studios and other practical facilities, assisting in general campus repairs and installations as required.
• Responsibility for equipment and resources, resolving and reporting faults immediately.
• Open and lock up the campus and building as required.
• Act as a fire marshal and appointed first aider.
• Ensure issues in relation to Health and & Safety are assessed and monitored appropriately.
• Monitor stock levels for consumables and raising orders.
• Manage and maintain the asset register/ databases; tracking, organising, and distributing equipment and resources as required.

• Always work and act in accordance with SAE’s values, adhering to all policies and procedures.
• Undertake any other duties as required commensurate with experience and seniority.
• Promote and ensure safe working practices and team well-being.
• Demonstrate and promote professional and ethical behaviour and appearance at all times.
• Work cooperatively and flexibly with the team and wider regional team to support periods of absence, workload peaks and troughs as required and undertaking other duties and tasks as required.

Selection Criteria

• Technical ability or willingness to learn/understand the workflows associated with hardware/ software including:
• Audio Production: DAW platforms including Avid Pro Tools, Logic X, Ableton, Max MSP; and hardware including SSL, Neve, Lexicon, Analogue/Digital Live Sound Systems, Yamaha.
• Film Production: Postproduction editing including Blackmagic URSA; and hardware including Steadicams, Lighting Rigs, Dolly Systems.
• Game Art Animation: Postproduction editing including Industry Standard 2D & 3D; and hardware including Motion Capture Rigs and Green Screen.
• Possess an appropriate qualification level in a related field, at least BA/BSc.
• Knowledge of and industry experience in a related discipline area.
• Ability to work flexibly, including evenings and weekends. Working hours will be on a shift pattern across Monday to Saturday. Sunday attendance may be required where a Campus activity is planned.
• Professional appearance and outstanding customer service
• Ability to work on own initiative and remain calm in emergency situations
• Full working rights for the UK. Optional: This is a fully campus-based role.

• Understanding of the UK secondary and tertiary education sector
• Experience working with students
• A passion for creative media.

• Has an inspiring, motivating and professional personality which delivers a positive experience for our staff and students.
• Works well within a team, motivating and supporting others, embracing collaborative working and achieving results both individually and as part of a team.
• Enthusiastic, energetic and self-motivated.
• Creative, adaptable, resilient and able to work under pressure and deliver to deadlines.
• Personable, confident, friendly and approachable.
• Flexible and adaptable to work as required to meet the needs of prospective students and the organisation.
• Excellent written and verbal communication skills, able to present ideas and information

• Good organisational skills, creative, adaptable, resilient and able to work under pressure to organise, prioritise and meet deadlines.
• Comfortable with change and positively thrives in exciting dynamic environments, demonstrating resilience and ability to prioritise responsibilities and manage change.
• Outstanding interpersonal skills, including the ability to work with a wide range of people and to inspire trust and confidence.
• Demonstrates personal integrity and honesty at all times.
• Resilience: ability to prioritise responsibilities and time-manage appropriately.
• Empathetic and discreet, understands confidentiality and privacy in respect to personal data, information and communications.
• Above all, is reliable, tolerant, and determined; an empathic communicator, able to see things from the other person's point of view; and importantly be able to get on with others and be a team-player.

For more information click here

To improve the diversity of our academic team, we especially welcome applications from women, gender minorities, those with a disability, and those from an ethnic minority background.

Note: SAE is an equal opportunities employer and is committed to safeguarding and promoting the welfare of young people and vulnerable adults. Successful candidates will be required to obtain a satisfactory enhanced DBS disclosure.

Please submit your interest by using the Apply button and uploading your latest CV and covering letter.

The closing date for this position is close of business 17 January 2025

Benefits

Employee Assistance Program

Auto-Enrolment Pension Scheme

Cycle to Work Scheme

Discount for Masters Programmes

Occupational Maternity Pay

Occupational Paternity Pay

Occupational Sick Pay