Crisis Support Worker - ref. i32375903

Job overview

The CAMHS Crisis Team is nurse led service which works with children and young people who present in a Crisis related to their Emotional and Mental Health needs. Our service is provided for those who are up to 17 years of age unless they have a diagnosis of an Eating Disorder or Neurodevelopmental Disorder.

We provide Crisis assessments within the acute hospitals and the community. These assessments are provided for those who are at significant risk to themselves or others due to their mental health, at risk of significant self-harm or in acute psychological or emotional distress that is causing them to not be able to go about their daily activities, such as going to school and looking after themselves.

We also offer brief crisis support to young people and or families, who can offer support and strategies around managing distress, self-harm, anxiety, low mood and many other concerns.

Main duties of the job

To work with young people and where appropriate and necessary their families or care providers who present in Mental Health Crisis.

To provide ongoing support, therapeutic interventions when agreed, practical assistance and problem resolution under the supervision of a senior team member.

To support young people and families to implement and review risk planning and engage in relevant support services.

Working for our organisation

Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting and empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development.

To achieve our goal, we look to recruit high-calibre candidates who share our vision and values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.

Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.

Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.

For further information on CPFT, please visit our website at www.cpft.nhs.uk

Detailed job description and main responsibilities

1. To support Young People with a range of practical, health and social issues under the supervision of a senior member of the team.
2. Work with service users to facilitate access and engagement in a range of support services.
3. Develop a rapport based upon championship and friendship, but within appropriate and transparent boundaries.
4. Help users gain access to resources including benefits and welfare rights.
5. Help to identify early signs of relapse by monitoring user’s progress, level of functioning and mental state and alert the appropriate staff involved in the individual’s care.
6. To attend meetings internal and external to the Trust.
7. Maintain adequate records as required by existing procedures, entering appropriate details on the service user’s case notes as necessary.
8. Planning skills involving liaison and coordination of other professionals in partnership agencies also attending meetings case conferences to discuss complex and high risk young people to ensure a successful outcome
9. Attend and participate in team/care plan review meetings as appropriate.
10. Develop good working relationships with other organisations that are able to help individuals achieve their goals, including colleges, schools, other training providers and voluntary agencies, the inpatient units and community services.

Person specification

Education / Qualifications

• Good general education
• Level of educational attainment to NVQ 3 / AS Level or equivalent.

• Training in mental health or social care

Experience

• Experience of working with people in a mental health or social care setting
• Working with young people and families

• Previous work with people with serious mental illness
• Previous experience of working in a health or social care setting, either statutory or non-statutory service

Skills & Abilities

• Able to demonstrate commitment to high quality care and service provision
• Good interpersonal skills
• Ability to liaise and network widely and effectively
• Ability to drive/transport clients

Knowledge & Understanding

• Good understanding of the difficulties faced by people experiencing mental health.

• An awareness of the principles of social inclusion and recovery

Other

• Be able to travel in the community by driving, sometimes for lengthy periods of time

Here at Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) we are dedicated to providing high quality care with compassion. We deliver many of the NHS services that are provided outside of hospital and in the community such as physical, mental health and specialist services.

We are a health and social care organisation, offering a wide range of services, including:

• Integrated physical and mental health services for adults and older people;
• Specialist mental health and learning disability services;
• Children and young people’s mental health services;
• Children’s community services in Peterborough;
• Social care;
• Ground-breaking research

We strongly encourage applications from all sections of the community, particularly from under-represented groups including disabled people and members of our ethnic minorities and LGBTQ+ communities. For further information about our positive equality, diversity and Inclusion work, please visit https://www.cpft.nhs.uk/equalityanddiversity.

CPFT is looking to build upon its pool of temporary workers with Temporary Staffing Services (TSS). You will be asked at interview if you would be willing to register with TSS. This is an excellent opportunity for those looking to take on additional hours that are flexible around your personal circumstances.

Please be advised that in line with the WHO Health Workforce Support and Safeguards List, 2020 Cambridgeshire and Peterborough NHS Foundation Trust currently are unable to accept applications from overseas candidates whose country of residence is classed as a ‘Red List’ country.

Applicants who require entry into the UK will be required to provide a valid police certificate from the relevant authority from each country (except the UK) where the applicant has been present for 12 months or more, 10 years before the date of visa application, while aged 18 or over.

If you are successful at interview you will be subject to pre-employment checks, including a DBS (if appropriate), references and Occupational Health. To ensure a smooth process please bring all identity documents to your interview. A list of required identity documents will be attached to your interview invitation.

All communications will be sent to you via TRAC Systems. By applying for this post you are agreeing to CPFT transferring the information contained in this application to TRAC. If you are made an offer, information will also be transferred into the national NHS Electronic Staff Records system.