Band 7 Internal Communications Manager - Birmingham - ref. f5382919

The postholder will focus primarily around internal audiences and channels of internal communication.

To ensure that staff throughout the organisation receive accurate and timely information about the health service and organisation developments.

• help ensure the organisation communicates effectively and efficiently with all its staff and internal partners in line with corporate objectives
• seek to implement effective two-way staff communications, including development of feedback systems;
• lead the development and implementation of a regular, corporate team briefing policy and mechanism, carrying out monitoring to ensure that the system is being used across the organisation;
• ensure key messages about local and national development are communicated to staff;
• proactively identify and pursue opportunities to promote the work, vision and values of the organisation internally to all staff;
• day-to-day management of the organisations internal communications editorial channels, including research and production (eg Intranet (editorial content), newsletters (print and electronic), face-to-face briefings, special initiatives, etc.);
• provide internal communications advice and support to all parts of the organisation;
• promote and protect the organisations brand internally;
• help ensure co-ordination of internal communications with external communications;
• plan and organise internal communications events and all related aspects, including event organising and management of display material;
• ensure all of the organisations managers have the resources and support they need to inform and engage their staff;
• be able to work across the full range of communications activities;
• dealing with reactive press enquiries as part of the communications team as and when required;
• plan, organise and oversee spending on the staff awards/rewards and recognition schemes;
• help develop the internal communication strategy and supporting action plan;
• work with the organisational development team to help implement the organisational development and staff engagement strategies;
• analyse the internal communications implications of internal and external developments;.
• produce, conduct and analyse internal staff surveys;
• analyse the results of the national NHS staff survey and produce action plans and communications strategy;
• have an overview of design and print technology, web and emergent technologies;
• organise development sessions on staff briefing and engagement for Trust managers;
• the post carries a need for budgetary awareness;
• use office systems on a daily basis;
• attend mandatory training.

To undertake other duties commensurate with this grade of post in agreement with the relevant line manager.