Receptionist/Administrator
Come and join us
We’re looking for people who share our values of compassion, accountability and optimism to help us provide high quality care for the patients, carers, families and communities we serve. We specialise in NHS mental health and learning disability services and we’re proud to make a difference every day.
At SPFT we put people first. We’ll do everything possible to help you feel respected, valued and included. You’ll have opportunities to learn, grow and gain new experiences to support your career, with access to lifelong learning and professional development.
We actively promote flexible working and understand how important work life balance is, especially in healthcare. Whether it’s part time hours, hybrid working or flexible start and finish times, we’ll explore what works for you and the role.
We recognise that AI is becoming part of daily life and you may choose to use it to help prepare your application. We welcome innovation but ask that anything you submit reflects your own abilities, experience and voice. AI can support how you describe your skills and experience, but it should never replace your own words as we want to get to know you.
We’re shaping a workplace where ideas are encouraged, technology supports you and everyone has a voice in how we improve. If that sounds like the kind of organisation you want to be part of, we’d love to hear from you.
Job overview
An exciting opportunity has arisen for a kind, caring and compassionate admin professional to work on reception for the Mid-Sussex Neighbourhood Mental Health Team, Specialist Adults at their Linwood Site in Haywards Heath. This is part-time position (33 hours per week available), to include working on a Monday and a Friday.
We are a very friendly and supportive team who are seeking an individual who has excellent communication skills and able to show kindness, care and patience; You will require welcoming skills, be able to work under pressure in a busy environment and enjoy face to face contact.
Main duties of the job- Telephone and email communications.
- Scanning & Uploading documents.
- Ordering Office Stationery via Oracle.
- To participate in the Trust’s supervision and appraisal system.
- To welcome visitors, answer telephone enquiries, taking prescription requests, handling incoming and outgoing post.
Working for our organisation
As a mental health trust, Sussex Partnership places a huge focus on the wellbeing of our staff, as well as ensuring our reward packages reflect the immensely important work they do.
Your benefits:
- Access to a host of discount schemes including Blue Light Card!
- Generous holiday entitlement
- Excellent NHS Pension
- Discounted gym memberships
- Access to full psychological support via our internal wellbeing team
Excellent supervision programmes, with ongoing opportunities for training and development
Detailed job description and main responsibilities
In order to be a successful Receptionist/Administrator in our team you will have:
- Experience in a Administration role or relevant administration experience
- Experience using Microsoft Office including Outlook and Word
- Experience of working within a physical or mental health care setting although not essential.
Person specification
Qualifications
Essential criteria- Good standard of secondary education; GCSE at Grade C or above or equivalent
Knowledge/Experience
Essential criteria- Proven experience of a range of secretarial procedures
- Experience of producing documents to a high standard of presentation with good accuracy
- Experience of maintaining office systems
- Experience of working as part of a team
SPFT is committed to building a workforce that reflects the communities we serve. We particularly welcome applications from people from Black, Asian and Minority Ethnic backgrounds and from disabled candidates, as these groups are currently underrepresented.
Successful candidates are normally appointed to the bottom of the pay scale unless previous NHS experience in a similar role can be evidenced.
SPFT takes its responsibilities for safeguarding children, young people and adults at risk very seriously. We expect all staff and bank workers to share this commitment and complete the relevant safeguarding training for their role.
If you have not heard from us within three weeks of the closing date, please assume your application has been unsuccessful. However, we’ll always do our best to keep you informed as we know how much time and care goes into applying for a role.
In the event of a high number of applications, we may close this vacancy early.