Podiatry Clinical Care and Activity Coordinator
Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.
Job overview
An exciting opportunity has arisen within the Podiatry Service for a professional and dedicated Clinical Care and Activity Coordinator to join our friendly and dynamic team.
This exciting new role will provide proactive high quality systems administrative support and ensure efficient and effective management of clinical activity through robust clinical rota and waiting list coordination and management. This role will also coordinate multidisciplinary care with healthcare professionals.
We are looking to recruit an organised and enthusiastic individual with extensive SystmOne experience who can support the Podiatry Service to transition to ways of working.
Main duties of the job
Proactively assist in the efficient and effective management of clinical ledgers/rotas and waiting lists in line with local requirements and standards to ensure clinical capacity is optimised and workload managed in a timely, accurate, and effective manner.
Work alongside Senior Leaders to ensure that clinical ledgers/rotas reflect demand and clinical requirements and are utilised to maximise available resources to support patient care.
Proactively manage clinical appointment ledgers/rotas and waiting lists, reporting key performance indicators, managing tasks and referrals within SystmOne, liaising with patients, families, carers and health professionals, managing the administrative aspects of the Podiatry Clinical Advice Email and escalating to the appropriate clinician, and working with Operational and Clinical Leads to build a robust framework with SystmOne to support clinical staff to optimise their clinical activity.
Work with Podiatrists to deliver care coordination activities for those patients who require input from multiple services, such as arranging multidisciplinary meetings and ‘Team Around The Patient’ meetings.
Support the Podiatry Service through a period of change in which it is developing new administration and care coordination processes to support care delivery.
Working for our organisation
The Sheffield Teaching Hospitals Podiatry Service is composed of three Teams: Empowerment (Triage and First Contact), Community Podiatry (Foot Protection Service, At-Risk Foot Team, Nail Surgery Team, Rheumatology Podiatry) and the Acute Team (Diabetic Foot Multidisciplinary Team, Vascular Podiatry, Renal Podiatry, F-Scan and Offloading Clinics).
The Podiatry Service works to local and national guidance, using the evidence-base and best practice to provide safe, effective, and sustainable care to those with foot disorders.
The Podiatry Clinical Care and Activity Coordinator is an exciting new role will be based with our Community Team and will be fundamental to ensuring the Podiatry Service uses its clinical resources effectively to deliver timely, efficient, and suitable patient care.
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Detailed job description and main responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person specification
Education and Qualifications
Essential criteria- 4 GCSE’s or equivalent including Maths and English grades 9-4 /A-C OR equivalent NHS experience relevant to post
- Educated to Diploma Level 4 or NVQ Level 3 in relevant topic plus other additional knowledge/training OR equivalent NHS experience relevant to post
- European Computer Driving Licence (ECDL) or similar training
- Evidence of Continuing Professional Development in relation to education or qualifications relevant to post
Experience
Essential criteria- Experience of using SystmOne Electronic Patient Record
- Experience of managing patient waiting time targets, waiting lists, and/or clinical ledgers
- Experience of working with clinical staff and administration teams
- An ability to work effectively with colleagues from a range of disciplines
- NHS Podiatry experience relevant to post
- Experience of arranging meetings between multiple individuals with competing schedules OR prior experience of acting as a care coordinator
- Clear understanding of NHS clinical and operational systems
- Outline knowledge of other departments that make up Community Services.
Skills and Knowledge
Essential criteria- Excellent communication skills, written and verbal
- Clear understanding of patient confidentiality
- Accurate keyboard skills and computer literate
- Good organisational skills
- Experience of working in a pressurised environment
- Ability to prioritise
- IT literacy with Microsoft office packages including Excel
- Knowledge of SystmOne Electronic Patient Record
- Understanding of the Podiatrist’s role within the NHS with an understanding of Primary Care
- Demonstrate a tactful understanding when dealing with a variety of situations
Candidates are advised to read the attached guidance on using AI technology. When you complete your application, you are required to declare that the information in your application form is true and complete. The personal statement is exactly that; personal.
When selecting to apply via NHS Jobs, you will be redirected to our preferred recruitment system called Trac. You will be asked to create and submit your application via the Trac recruitment system.
You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. All communications should be sent via your Trac system account.
If you are offered employment at Sheffield Teaching Hospitals your information will be transferred from the Trac recruitment system into the national NHS Electronic Staff Records system. In addition, in submitting an application form, you authorise our Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed.
Please note, all communication regarding your application will be made via email sent via the Trac recruitment system, please ensure you check your junk/spam folders as emails are sometimes filtered there.
The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community. Should you require any assistance in applying for the position please contact the General or Medical Human Resources Departments on the number identified on the NHS Jobs page for the organisation.
Job Share applicants are welcome for all full time posts unless indicated but cannot be guaranteed. In addition for Fixed Term Contracts, internal secondments may be considered, please seek the approval of your current line manager before applying for the position.
All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken.
For more information about our organisation and the opportunities available, please visit our website and follow us on Twitter and Facebook.