Solution Manager

Pixel Power, a leading subsidiary of Rohde & Schwarz, is seeking a highly skilled Solution Manager to join our dynamic team.

We specialise in software-defined virtualised playout solutions with integrated graphics & branding for broadcasters and media companies delivering content to multiple platforms.

This role reports directly to VP Sales & Marketing and blends solution architect, pre-sales engineering, project engineer and product manager, providing deep technical expertise during the pre-sales process through to signed off specification.

The Role

Pre-Sale

Work with Account Manager / Regional Sales Manager to:

• Assist in qualifying an opportunity
• Perform product demonstrations and lead technical discussions
• Gather sufficient information to architect a solution (or study the RFI/RFP)
• Evaluate what functionality is already available and what might need development
• Establish required integrations with third party products and solutions and the detailed requirements surrounding these
• If a POC is required ensure it is clearly defined including success criteria and commercial implications (e.g. customer pays for some/all of it)
• Be responsible for the technical aspects of RFI/RFP/general response including drawings, specifications and workflow descriptions
• Ensure proposed timescales are realistic taking into account development and integration required and other project loading
• Attend formal negotiations and Q&A sessions as technical lead
• Guide Account Manager in preparing a commercial offer

Post Sale

Work with Services team, R&D and the customer to:

• Further refine requirements and specification to produce an accepted Statement of Work / Specification for the provided solution.
• Initiate the project kick-off, handing over responsibility for execution to the services team.
• Assist with scoping and technical clarification of any change requests.
• Be available to the services team as needed for clarification of the SOW / specification.

• Deep technical knowledge of Pixel Power products and solutions (master control playout, graphics, multiviewing and monitoring)
• Deep understanding of end to end workflows, integrations and equipment used in broadcast playout and production environments
• Customer facing, able to build trust and confidence quickly
• Comfortable in a formal meeting environment outnumbered 12:1 with technical questioning
• Willing to spend up to 50% of time travelling world-wide

• Competitive salary
• Pension Plan
• Life Assurance