Customer Service Executive

About Our Client

Michael Page have just registered a very exciting Customer Service Executive Position to join a reputable telecommunications business on a permanent basis in North Leeds!

This would be an exceptional opportunity for someone experienced within customer services looking for that next step in their career and to join a business which provide excellent progression and development!

The business are experts in their market please apply now!

Job Description

As a Customer Service Executive you will be forefront of the business providing support to new and existing customers.

You will be troubleshooting any technical support queries coming to a quick resolution for the customer ensuring service level agreements are exceeded.

The role will be working alongside engineers coordinating their diaries and booking installations and routine appointments.

You will be also liaising with customers over webchat and social media platforms.

The Successful Applicant

Previous customer service experience this could be from a range of backgrounds

Excellent communication skills and a confident telephone manner

Able to work in a busy fast paced environment

An excellent problem solver

A good team player

What's on Offer

Salary of £24000+ reputable telecommunications business in North Leeds+ excellent training and progression opportunities+ great team and environment+ regular socials and incentives+ growing business exciting time to join+ excellent offices and facilities+ immediate interview and start available