Business Support Officer – Admin Team Leader & PA to the Triumvirate

Job overview

An exciting opportunity has arisen for a Business Support Officer – Admin Team Leader & PA to the Triumvirate to join the Long Term, Urgent, Cancer and Community (LTUCC) Directorate at Harrogate and District NHS Foundation Trust (HDFT).

This full‑time Band 5 role offers a varied and rewarding opportunity to provide high‑level business and administrative support to senior leaders, while leading the Directorate Administrative Team. The role plays a key part in supporting effective governance, quality, performance and service delivery across a large and complex directorate.

Main duties of the job

 Provide high‑level PA and business support to the Directorate Triumvirate

 Lead, manage and develop the Directorate Administrative Team

 Coordinate Directorate‑level meetings, governance and action tracking

 Support quality, patient safety, audit and risk management processes

 Act as Admin Lead for HDFT Impact

 Contribute to service improvement and modern ways of working

Working for our organisation

Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.

At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you’re looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients’ lives, HDFT could be the place for you!

We offer colleagues:

• A supportive culture so colleagues can bring their whole selves to work.
• Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
• Employee Support and wellbeing – we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.

Please note:

• Due to high levels of interest, posts may close early if we reach a sufficient number of applications
• Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
• Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.
• All job offers are subject to satisfactory pre-employment checks.

Detailed job description and main responsibilities

The post holder will work autonomously in a fast‑paced environment, providing leadership, coordination and professional support across the LTUCC Directorate.

Key responsibilities include managing administrative services, coordinating governance and quality activity, and providing effective executive support to senior leaders. The role requires excellent communication, organisation and leadership skills, with the ability to manage competing priorities and sensitive information while working closely with clinical and managerial colleagues across the Trust.

Person specification

Experience

• Relevant experience.
• High level of experience working in an administrative role, including minute taking, diary management and co-ordination of meetings
• Excellent written and verbal communication
• Staff supervision, leadership, development and motivation; managing sickness absence, annual leave and prioritising workload

• Supervisory or management qualification
• Managing self and teams to meet deadlines and changing priorities
• Previous relevant NHS experience in supervisory position
• Knowledge of HDFT Systems
• Experience of working in the NHS or similar health care environment