Bookings Clerk

Entering patients details on both CRIS and iPM systems Sorting referral cards and letters from GPs, consultants and other medical staff Booking and rearranging outpatient appointments Dealing with alterations and short notice cancellations of lists and notifying appropriate staff and patient To receive all incoming post and process in a timely manner, and ensure all outgoing post is similarly processed Optimise opportunities for sessions to go ahead by arranging alternative cover, when problems arise Liaise with all levels of medical staff to ensure the effective and efficient running of lists Advise patients and medical staff on special procedures and preparations required to ensure a successful examination Dispatching appointment letters ensuring all relevant information and leaflets are included Tracing notes on the Patient Management system For further details please see attached JD&PS.