Senior M365 Digital KIM Operations Administrator

The role will be based in the M365 Digital KIM Operations team within the Data Knowledge and Information Management (DKIM) function in the Cabinet Office.

The team will facilitate the delivery of the Cabinet Office’s priorities and purpose through providing information and records management services. The Cabinet Office creates some of the most important official records in government, including Prime Ministerial records and the M365 Ops team will play a key role in managing digital records in line with legislation.

• Manage and maintain the Centralised Site Provisioning application ensuring user needs are met while maintaining a robust information architecture that facilitates good information and records management.
• Provide system administration support for our Cabinet Office M365 Tenant (SharePoint, Teams and Purview) keeping up to date with changes and ensuring that any changes are appropriately communicated and accommodated in policy, business process and our compliance framework.
• Develop and maintain user permissions, governance policies, and training materials to drive platform adoption.
• Support the operations of the Digital Archiving Service through management of Purview and liaise with 3rd party providers where necessary.
• Work effectively with stakeholders, including other government Departmental Records Officers, the wider DKIM team, business Units, M365 champions and Team Owners.
• Help mentor and coach members of the M365 Operations Team as well as have an aspiration to gain new knowledge and skills, keeping up to date with M365 emerging technologies and the changing landscape.

• Ensure data lifecycle is managed across the M365 environment.
• Ensure Teams and SharePoint Sites are managed appropriately.
• Develop a process for managing requests for eDiscovery searches.
• Ability to understand the process and guidelines for approving different Team/Site types.