Technical Services Manager
Overview of role
Company: Allied MillsLocation: Tilbury London
We have a great opportunity for a Technical Services Manager to join an experienced team, providing a first-class service at our flour mill.
Key Accountabilities- Safely lead, motivate and develop the site Technical team, ensuring all KPI’s & legal requirements are achieved.
- Ensuring that QFFS, operating practices and process controls are developed, implemented and followed by staff to deliver adherence to company site standards and consistent quality.
- Leading and advising the site teams on statutory regulations and company standards impacting on site standards, food safety, quality and environmental hygiene.
- Ensure successful NPD introduction into site, delivering compliance to product specifications.
- Leading all customer, other auditing bodies’ (e.g. unannounced BRC, AIB, FEMAS and EMS in accordance with ISO 14001:2015) and internal audits to ensure compliance and implementing any arising actions.
- Management of HACCP, incidents and crisis as part of the site HACCP, incident and crisis management team.
- Maintenance and calibration of laboratory equipment
- Supervision of LIMS system.
- Monitoring of quality from raw materials to finished product, communication of results and trends.
- Site lead on site customer complaint management and resolution, providing technical support to customers and commercial team.
- Responsible for site Hygiene & Pest control; ensuring hygiene standards are maintained.
Site co-ordinator for integrated pest management
The Right Person- Proven experience in a technical/hygiene role, preferably with management experience of leading teams in commercially challenging, results driven, food manufacturing environments.
- Strong IT skills, with a knowledge of retailer Codes of Practice & and BRC web-based system.
- Experience of carrying out internal audits and relevant qualifications.
- Food science qualification, HNC/D or degree level equivalent.
- HACCP Qualification preferred.
- Knowledge of allergens and Allergen control.
- IOSH Managing Safety Certificate
- UK Flour Miller’s correspondence course is desirable.
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Allied Mills is part of Associated British Foods and operates seven modern flour milling units across three production sites in Belfast, Manchester and Tilbury. We are also one of a very limited number of businesses able to produce semolina from Durum wheat in one of our specialist mills.Allied Mills is the UK’s third largest miller and mills wheat for everything from bread to bagels, baguettes and biscuits, pasties to pastries, doughnuts, cookies, burger buns and pizzas, naan bread and chapattis, noodles and pasta. The majority of our flour goes into household bread brands such as Kingsmill soft white bread, Kingsmill 50/50, Bürgen, Allinson’s and many more.
Our people are our standards, and that’s why we’re ABF’s Miller of Choice. Through an inclusive culture and investment in our people and technology, we aim to deliver the highest standards in product quality and food safety, customer service and product development.Our aim is to ensure safety and business sustainability for our people, our customers, our neighbours and the environment. If you want to be part of a team who loves what they do and is proud of the role they play in the country’s food supply chain, we’d love to hear from you.
Allied Mills are owned by Associated British Foods. ABF is a diversified international food, ingredients and retail group with sales of £13.9bn and 128,000 employees in 53 countries. It has significant businesses in Europe, Africa, the Americas, Asia and Australia..Our sister companies in ABF UK Grocery produce products under many market-leading household brands, including Jordans, Ryvita, Pataks, Blue Dragon & Silver Spoon.