[ref. f39782204] Inpatient Booking Co-ordinator/Medical Secretary

Job overview

St Michael’s Hospital, Hayle

We are looking for an enthusiastic, reliable individual to join the team as Inpatient Booking Co-ordinator/Medical Secretary. This interesting role will include efficient management of two consultant waiting lists.

You will require excellent communication and organisational skills and be able to manage your own workload. You should also have sound experience of PAS (particularly BEA and out patients) and a robust knowledge of the current access targets.

Medical Secretary experience will also be required, and you will need to be able to demonstrate audio typing and medical terminology skills, as this post will also provide PA support to two consultants, a visiting consultant and speciality doctor and the associated clinic typing.

This is a full time vacancy, 37.5 hours per week.

Main duties of the job

Arrange patient admissions using hospital systems, including pre-operative assessment appointments, sending out relevant paperwork as necessary in line with the Patient Access Policy. Ensure that all patients with an elective ‘to come in’ date have confirmed their appointments within an appropriate timeframe in order to fully utilise available capacity.

Communicate and escalate any shortfalls in capacity to the CAL and ensure additional capacity is fully utilised and appropriately communicated to patients.

Key areas of responsibility:

Weekly monitoring of patients with ‘late’, ‘no’ or unconfirmed TCI.

Liaising with consultants and secretaries as to dates of treatment for patients

Same day cancellations – ensuring patients are re-booked within 28 days of cancellations or within RTT breach date (whichever is sooner).

Ensuring Pathway ID’s are attached to all inpatient episodes.

Ensuring comments are updated weekly on the RADAR system.

Working for our organisation

Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.

Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to accommodate all requests, such requests will not be referenced during the interview scoring process, and we will consider and try to accommodate them for successful applicants.

Detailed job description and main responsibilities

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.

To be an employee of the NHS you need to successfully complete the following:

• Identity Checks
• Professional registration and qualification checks
• Employment history and reference checks
• Occupational Health clearance
• Satisfactory Disclosure and Barring Service check
• Right to work in the UK

For further information please visit:

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We reserve the right to close this advert early.

We may be able to offer flexible working. Please discuss at interview.

We may be able to offer sponsorship but this is not guaranteed.

Person specification

Experience & Qualifications

• Significant relevant experience
• 3 GCSE's (C or above)

• Experience of PAS, Bluespier, Galaxy, Radar
• AMSPAR or Med sec qualification
• Audio typing
• Previous NHS experience

Practical Intellectual Skills & Training

• Good written communication (supporting statement)
• Understanding of hospital systems
• Knowledge of medical terminology
• Willingness to undertake training

• Knowledge of hospital activity

Thank you for your application if you have not received a reply within 21 days of the closing date you have been unsuccessful on this occasion. Please be aware that your application and related documents will be retained confidentially for a period of 12 months.

It is vital that you provide full and accurate details of your current immigration status on the application form. To work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require a visa - we may be able to provide sponsorship, but this is not guaranteed.

Benefits include optional pension and life assurance and a dedicated Childcare Co-ordination Team

We are committed to ensuring our staff are developed, engaged and supported to work in different ways to support the ever-changing environment in which we operate.

The Royal Cornwall Hospitals Trust is a non-smoking organisation.

Should you require an alternative format of this application form (such as Braille, audio or large print), please telephone 01872 255755

In submitting an application form, you authorise Royal Cornwall Hospitals NHS Trust to confirm any previous NHS service details via the Electronic Staff Record Inter Authority

Royal Cornwall Hospital is an Equal Opportunities employer.