Mental Healthcare Support Worker

Outstanding Care, Outstanding Careers

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Job overview

Mental Healthcare Support Worker (MHCSW)

An exciting opportunity has arisen for Band 3 Mental Healthcare Support Workers (MHCSW) to join our happy and cohesive Emergency Department team as we start a multi million transformation and expansion.

Have you got recent experience as a MHCSW working in both an acute setting and in mental health services, and are enthusiastic, motivated, keen learner, innovative and forward thinking? If so, we would like to hear from you.

Previous Applicants need not apply.

Main duties of the job

We have a dedicated clinical practice educator team to ensure robust support and education as you begin your new journey, within this new and exciting role within the department.

This job involves internal rotation for all ED staff and we work 12.5 hour shifts (1 hour break), day and night.

Working for our organisation

At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff.

Our Mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be at their best.

We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.

Detailed job description and main responsibilities

Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.

Please contact us at [email protected] if you are unable to view or download the attachment.

For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.

We regret that we cannot accept applications for this role from candidates under 18 years old. If you are 17 years and 9 months, you can apply but please be aware we will not be able to start your role until you are 18.

Person specification

Education, Qualification & Training

• Literacy & numeracy Skills
• Completion of Care Certificate
• Conflict resolution training and Prevention & Management of Violence and Aggression Training (PMVA).
• NVQ Level 3 in Health Care or related field
• Basic understanding of the Recovery Model. Issues of dignity and privacy.

• Safe holding Training

Knowledge and Experience

• Previous experience of working in both healthcare and mental health services
• To maintain a basic working understanding of both the Mental Health Act (1983) and Mental Capacity Act (2005), and any other relevant legislation, as required by mandatory and statutory training (MaST).
• Able to think quickly and deal with situations in a calm and sensible manner
• A keen interest in a wide range of people & personalities.
• The desire and commitment to undertake studies as required to meet service delivery requirements
• Compassionate - Exceptional interpersonal skills with the ability to communicate effectively with patients, carers, and relatives remaining sensitive and empathetic.

• Basic understanding of risk stratification and management

Skills and Abilities

• Evidence of good communication skills
• Demonstrate an understanding of confidentiality
• Evidence of ability to maintain accurate and legible documentation both written & electronically.
• Effective time management skills
• Ability to work independantly following verbal or written instructions
• Ability to work as part of the team
• Evidence of ability to maintain effective working relationships with colleagues, patients and visitors

• Persuasion, negotiation & engagement skills to undertake practical assistance.
• Have awareness for Health & Safety
• Awareness of own developmental needs within the post
• Be fully understanding of the Trust values and be capable of always acting accordingly
• Good organisational skills

Our Mission

Outstanding care for people in ways which matter to them.

Our Vision

Dorset County Hospital, working with our health and social care partners, will be at the heart of improving the well-being of our communities.

Our Values

Integrity, Respect, Teamwork, Excellence

We are a Trust that celebrates diversity and we are committed to creating an inclusive environment for all employees. We would welcome applications from people in all under-represented groups.

For more information, please use the link below to read our joint strategy for Dorset County Hospital and Dorset Healthcare.

Trust Strategy | Dorset County Hospital (dchft.nhs.uk)

PLEASE READ THE FOLLOWING IMPORTANT INFORMATION CAREFULLY BEFORE YOU SUBMIT YOUR APPLICATION

Please read the job description and person specification carefully to ensure your application reflects the knowledge, skills and experience required.

The closing date/interview date is subject to amendment; this vacancy may therefore expire at short notice, so we recommend that you submit an application at your earliest convenience. We reserve the right to close any vacancies without notice.

Shortlisted applicants will be contacted via email; therefore it is important that you check your personal email account regularly.

Unfortunately we are unable to respond to every application; if we do not contact you within 4 weeks of the closing date, please be advised that you not have been shortlisted on this occasion.

You can contact us on 01305 254655 to find out whether you have been shortlisted or if you would like feedback.