Customer Advisor
Description
Customer Advisor (Contact Centre)Maidenhead
Hybrid - 4 Days in the office
Up to £35,000 + bonus (OTE £55,000)
We're looking for a driven, personable Customer Advisor who's passionate about delivering exceptional, customer-first service while achieving commercial results.
This is a rewarding opportunity for a commercially minded individual who thrives in a sales environment and genuinely enjoys supporting customers through challenging situations. You'll work towards ambitious targets, but never at the expense of outstanding service.
If you have strong people skills, commercial awareness, and the initiative to make a real difference, we'd love to hear from you.
What you'll be doing:
- Guiding customers clearly and confidently through policies and procedures
- Building strong rapport and trust, helping customers navigate difficult circumstances with care and empathy
- Working closely with internal teams to deliver tailored solutions and ensure excellent customer outcomes
- Driving performance by working cross-functionally to meet and exceed KPIs
- Ensuring all compliance requirements and internal standards are consistently met
- Promoting ethical, customer-first sales behaviours
- Leading by example, motivating and energising colleagues to deliver excellence
About you:
- Proven experience in a sales-driven environment
- Self-motivated and confident working independently
- Strong communication, influencing, and relationship-building skills
- Comfortable working within a compliance-driven setting
- Adaptable, resilient, and confident in times of change
- Experience coaching or supporting others is a plus
What's in it for you:
- Competitive base salary
- Generous performance-related bonus (OTE £55,000)
- Life assurance
- Hybrid working
- Fantastic company culture
- A wide range of additional company benefits
This is a fantastic opportunity for a motivated Customer Advisor to make a genuine positive impact in a high-performing team. The role is ideal for candidates with experience in sales, telecoms, insurance, or retail financial services.
If you're ready for your next challenge and want a role where customers truly come first, we'd love to hear from you.
BH35375
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