Portal Manager

Location: Manchester

My client, a leading law firm in Manchester, is looking for a talented Personal Injury specialist to head its Occupiers’ and Public Liability portal team.

Key Responsibilities:

• Team Management: Lead a team of 10-15 Portal Litigation Executives
• Claims Handling: Oversee more than 1,500 claims
• Process Improvement: Conduct regular reviews and implement changes
• Client Interaction: Provide exceptional client service and address queries

Candidate Requirements:

• Qualifications: Solicitor/Legal Executive (CILEX) or qualified by experience
• Experience: Handling Claimant Personal Injury portal cases, especially Occupiers’ and Public Liability claims
• Leadership Skills: Proven ability to supervise large teams and manage productivity
• Knowledge: Familiarity with Civil Procedure Rules and Pre-Action Protocols
• Skills: Strong organisational, leadership and interpersonal abilities – adept at client communication and complaint resolution

Benefits:

• Competitive Salary: £40,000-£50,000, plus with potential team bonuses
• Flexible Working: Hybrid model (3/2) – post-probation period
• Generous Leave: 23 days holiday, increasing to 26, plus additional perks
• Health & Wellness: Private medical insurance, 24/7 onsite gym and more
• Engaging Culture: Regular training, social events and active committees

If you’re ready to take the next step in your legal career and be part of an ambitious, growing firm, we’d love to hear from you!

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