Assistant Team Manager
Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep.
Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare and, this is…the Northumbria Way!
What the Northumbria Way means for you:
- Extensive staff health and well-being programme including access to our specialist Wellbeing Hub
- Support and connection through a variety of Staff Network groups
- A range of flexible working opportunities
- Generous annual leave and pension scheme
- Access to lease car and home electronics scheme (qualifying criteria applies)
- Opportunities to improve your professional development through our vast training programmes
- On-site nursery places via salary sacrifice
- Access to savings scheme via salary sacrifice with Northumberland Community Bank
Our teams deliver care from hospitals, a range of community venues and people’s homes. Our hospitals include a specialist emergency care hospital (the first of its kind in England), three general hospitals and community hospitals. In the community we deliver a wide range of community and public health services.
We lead in innovation and quality, having opened the Northumbria Healthcare Manufacturing and Innovation Hub during the Covid-19 pandemic and have recently launched our Community Promise – a pledge to make a real impact not just in healthcare but on the wider factors that affect people’s lives, such as education, employment and the economy.
If Northumbria Healthcare sounds like somewhere you could belong we would love to hear from you. Visit our website to catch up on our latest news.
Whilst Northumbria Healthcare are a highly innovative organisation, the use of Third Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity your individual recruitment process, we may withdraw your application at any stage of the process.
Job overview
Would you like to be part of leading an innovative, dynamic NHS Talking Therapies service?
North Tyneside Talking Therapies is looking for an Assistant Team Manager to join the long-established NHS Talking Therapies for anxiety and depression service in North Tyneside. You will be part of the Senior Management team and provide operational management and leadership for the high intensity (Step 3) team reporting to the Team Manager.North Tyneside Talking Therapies is recognised for its high-quality therapeutic delivery and our patients experience significant improvements which is demonstrated in our performance outcomes. We pride ourselves on adopting a compassionate culture and have collective leadership approach.
Our staff are our biggest asset, their dedication is inspiring, and we value and support them greatly.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Main duties of the job
As Assistant Team Manager, you will demonstrate effective and compassionate leadership skills with a strong operational focus, as well as excellent interpersonal skills. You will be responsible for direct line management of a team of psychological therapists, engaging and leading your staff while contributing to leading and motivating the wider team to achieve targets and outcomes as directed by the NHS Talking Therapies for anxiety and depression national programme.You will work alongside the Team Managers and be responsible for the HR, operational and performance management of your team. In addition, you will lead quality improvement projects, conduct audits with support and supervision and manage the operational aspects for the high intensity team in collaboration with the Team Manager.
Working for our organisation
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country.Leading in innovation and quality – opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients?
You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way!
Please read ‘applicant guidance notes’ before submitting your application.
The North Tyneside Talking Therapies service is part of our community services business unit and is a large fully integrated service providing NHS Talking Therapies for anxiety and depression, alongside primary care psychology services for the population of North Tyneside.
Detailed job description and main responsibilities- Professional Management/Leadership qualification to degree level (or currently working towards) and/or equivalent experience plus further training and experience to post graduate diploma level equivalent
- Previous experience of working in a healthcare setting within an operational leadership position or equivalent
- Planning and organisation of action plans
- Demonstrated experience of meeting performance targets
- Knowledge and experience of delivering compassionate and inclusive leadership
Person specification
Qualifications
Essential criteria- Professional Management/Leadership qualification to degree level (or currently working towards) and/or equivalent experience plus further training and experience to post graduate diploma level equivalent
- Willing to undertake further management/Leadership training to degree level and have the necessary qualifications to meet the entry requirements of a degree level qualification
Experience and Knowledge
Essential criteria- Previous experience of working in a healthcare setting within an operational leadership position or equivalent
- Planning and organisation of action plans
- Demonstrated experience of meeting performance targets
- Knowledge and experience of delivering compassionate and inclusive leadership
- Knowledge/experience of working within an NHS environment
- Experience of managing clinical staff
Skills and Abilities
Essential criteria- Proficient in word processing and indepth knowledge of all Microsoft Office packages
- Excellent highly developed communication skills dealing with issues some of which may be contentious or sensitive and requiring negotiation and diplomacy
- Ability to plan, prioritise, manage and organise workload to meet conflicting and competing service needs
- Demonstrate interpersonal skills with an ability to communicate, negotiate and influence a range of staff and management at all levels within the organisation with the ability to establish links with external organisations both verbal and written using the most appropriate mechanism for the achievement of required outcomes
- Excellent time management skills, achievement of deadlines and performance targets
- Must be able to demonstrate the English language proficiency level required for this post
- Able to lead, inspire and motivate others to high performance by agreeing clear goals and objectives, providing support and guidance and creating opportunities for development
- To contribute to the development of a culture of high engagement, where staff are empowered and entrusted to provide the best services and care for patients
- Ability to reflect on own practice to inform development
- Ability to manage stress and remain calm in highly emotive environments.
Applicants who are members of the Armed Forces, and those who have a disability that requires support in the work place (two ticks pledge) and who meet the essential criteria will be interviewed under the Trust's interview guarantee scheme.
We recognise the positive value of diversity and inclusion and are committed to a workforce that is diverse, equal and inclusive. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates as BAME people are currently under-represented in our workforce as well as other under-represented groups such as LGBT+ and disabled candidates.We are proud to be a Disability Confident Employer, a Stonewall Diversity Champion, we have a Gold award from the Defense Recognition Scheme, and we are delighted to support Apprenticeships, Age Posi+ive and are a mindful employer.
If you require any reasonable adjustments to attend interview please make the recruitment team aware as soon as possible by calling our HR Recruitment Team on 0191 203 1415 option 2.
Applicants who meet the Fit and Proper Person Requirements (FPPR) will require additional pre-employment checks in line with CQC and NHS England statutory guidance.
Make sure to read the ‘applicant guidance notes’ before submitting your application and make sure you know everything there is to know before joining our fantastic trust!
Please note that it is a requirement of this Trust that all successful applicants pay for their own DBS certification if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay.