Customs Key Account Manager

Salary: £30,000 - £34,000 Per Annum DOE

We are seeking a skilled Customs Key Account Manager to join our client, based in Dover, on a permanent basis. The ideal candidate will have relevant experience in Account Management, Retention, and Sales, with at least 3 years of Customs and Road Freight knowledge.

This role will be working Monday-Friday, 8-hour days shifts.

• Collaborate with colleagues to identify and solve problems while maintaining accurate customer and key account data
• Build and maintain strong relationships with decision makers and manage periodic customer meetings to address concerns
• Identify growth opportunities and develop strategies to increase revenue from key accounts
• Upsell products to existing customers and generate new business by prospecting and developing leads
• Ensure adherence to customer SLAs/KPIs and oversee intelligence reporting to analyse trends, market insights, and performance

Requirements:

• 3+ years of Customs and Road Freight knowledge and experience
• Proven background in Account Management, Retention, or Sales
• Due to the nature of the role, you must hold a valid passport
• Strong skills in MS Office and process optimisation
• Strategic thinking and decision-making abilities

Benefits:

• Enjoy a hybrid working model with 3 days in the office and 2 days working from home
• Automatic enrollment into the company pension plan starting from day one of your contract
• Flexible start time

If you have a passion for Customs, Account Management, and Sales, and possess the skills and experience mentioned above, we encourage you to apply for this exciting Customs Key Account Manager opportunity.