[ref. f50850516] Leeds - Business Office Manager
Leeds
Business Office Manager
Location: LeedsJob Type: Full-time
Salary: Up to £40,000 DOE
Reed Business Support is recruiting on behalf of a well-established client in Morley, Leeds. Our client seeks an experienced Business Office Manager to oversee their Operations Centre in Leeds and contribute to the company’s ongoing growth.
Day-to-Day of the Role:
- Develop and maintain a high-performance culture, ensuring that employee objectives align with our business goals
- Regularly appraise and document performance, taking corrective action as required
- Lead, coach, mentor, and motivate all office employees, managing internal staff relations and partnering with HR for disciplinary actions as needed
- Responsible for the recruitment of new employees, delivering a positive induction and training process
- Develop and implement office policies by setting up procedures and standards to guide the operation of the office, ensuring efficiency through effective management of resources and office systems
- Manage contracts and relationships with all third-party service providers (IT, Fulfilment, Facilities, HR, Finance, Landlord, etc.) to ensure services are delivered as specified or corrected as required
- Provide detailed management performance reports to enable business performance appraisals and review meetings, including executive summaries, analytical data, and insights
- Collaborate with the finance and accounts department to ensure the office’s financial objectives are met, with full transparency of all income and costs
Required Skills & Qualifications:
- 3 to 5 years of experience in a senior office management position, leading a team of 8 or more people
- Demonstrable excellent leadership skills with a focus on managing people, systems, and procedures
- Strong verbal communication skills, with the ability to manage, defuse, and overcome conflict. Good written skills
- High computer literacy, proficient in Microsoft Office and adept at learning new bespoke platforms and software packages
- Excellent time management skills, with the ability to multitask and prioritise work.
- Strong attention to detail and problem-solving skills
- Robust organisational and planning skills
- Knowledge of accounting, data, and administrative management practices and procedures
- Knowledge of clerical, human resources management, and business management principles
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