Cluster Transport Operations Manager (Hiring Immediately)
Amazon TA Rochester Full-time
This is a cluster based role and will include travel*
Operations is the beating heart of Amazon. This key part of our business makessure we fulfill and dispatch orders efficiently so that our customers get
their items on time. As a Transportation Area Manager, you will be the
responsible and accountable leader for a team of associates in a cluster
within the UK (The Transportation Associate Program - TAP is active in MAN, BHX, EMA and LBA with further expansion plans. Job location will be discussedthrough the interview process).
You will own the operations and engagement of your shift with the aim to
optimize associates experience and performance in hand with load planning and
efficiency, with a focus on Safety.
This team is entrepreneurial, wear many hats, and work in a highly
collaborative environment. If you have a safety focused, customer obsessed
transportation and logistics industry background which carries with it
experience of working in a fast paced, ever changing and ambiguous environment
we would love to hear from you.
Key job responsibilities- You’ll need to safeguard your team’s safety, promoting Amazon’s Health and
safe work environment for all associates, • You’ll ensure your team is engaged and motivated, with a culture of
ownership and high performance,
- You’ll work with cross-functional teams,
- You’ll uphold Amazon’s high standards of process quality,
- You’ll strive to improve and streamline processes, diving deep to find root
causes quickly, • You’ll become a subject matter expert on processes and activities, • You’ll actively share and promote best practices with your colleagues and
network, • You’ll find practical and simple solutions to complex problems withoutsacrificing quality or core functionality, • You’ll think analytically about project management, • You’ll provide day-to-day support during the rolloutimplementation of newer
systemsprocesses and gather feedback, • You’ll communicate daily metrics and report exception, • You’ll act as the responsible and accountable person in respect of the
Operator License (O License), • Youll prepare and participate in Operations daily calls to communicate yourteams performance to TOM leadership, • Youll require extensive travel within your cluster.
- Youll ensure fleet and driver compliance through active monitoring and
reporting
A day in the lifeYou’ll work on a shift pattern at one of our sites, making sure it is as
productive as it can be. Your main focus will be to own and drive a culture of
safety and uphold quality and shift performance standards. You’ll also oversee
process improvements within your area and drive implementation. A typical day
is varied, including everything from routine team management and daily
operational responsibilities to process improvement and wide-scale operational
contingency tasks. You’ll also be a role model and mentor to new managers.
About the teamAmazon couldn’t deliver at pace without the Amazon Transportation Service
(ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays
a central role in our success. Using air, sea and road transport, as well as
sortation centres equipped with the latest technology, you’ll help Amazon’s
transport run at maximum efficiency. Our team captures data and uses it to
drive decisions. They are key to making Amazon more innovative and efficient.
We put safety first as our people are our priority. And we use the expertise
of our people to get packages to their destination – quickly, conveniently and
sustainably.
Transportation Associate Programme (TAP) is a Programme within EU AmazonTransportation Services (ATS). TAP scope is to execute shunting and short
distance over the road driving with Amazon Associates drivers. TAP vision is
to provide a world-class employment experience in a modern technology driven
environment that puts safety first. TAP mission is to provide a safe, sustainable, profitable, and best in class transport operations that supportsAmazon’s growth, and to offer AA a new career opportunity.
### BASIC QUALIFICATIONS- Hold a Transport Managers Certificate of Professional Competence (CPC)
- A Degree
- Relevant experience in leading a busy and large-scale transport operation
- Experience of people management and data-driven decision making
- Experience with performance metrics and process improvement
- Experience dealing with ambiguity, working under pressure and handling
- Relevant experience of communicating with a wide range of stakeholders,
- Advanced proficiency in written and verbal English
- Masters Degree in Operations Research, Transportation, Logistics, Supply
- Experience with a contingent workforce during peak seasons
- Experience of being named on an Operators Licence within the Transport
industry
Amazon is an equal opportunities employer. We believe passionately thatemploying a diverse workforce is central to our success. We make recruiting
decisions based on your experience and skills. We value your passion to
discover, invent, simplify and build. Protecting your privacy and the security
of your data is a longstanding top priority for Amazon. Please consult our
Privacy Notice (https:www.amazon.jobsenprivacy_page) to know more about
how we collect, use and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equalopportunity employer and does not discriminate on the basis of race, national
origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with
disabilities who would like to request an accommodation, please visithttps:www.amazon.jobscontentenhow-we-hireaccommodations.
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