[ref. h6193316] Colchester - Domestic Service Assistant - PCC
We are one of the largest NHS organisation in England. Our scale provides exciting opportunities for development, innovation, research, education and training.
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Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of the ESNEFT’s core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole.The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.
If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.
Job overview
The East Suffolk and North Essex Foundation Trust is looking for a dynamic, flexible and conscientious Domestic Service Assistants to join the facilities team at the Primary Care Centre- based in Colchester.
Hours Available;1x 27 Hours per week - Monday - Sunday on a 2 week rota working between hours of 5pm to 10pm
2x 15 Hours per week - Monday - Friday, 5pm to 8pm
1x 20 Hours per week - Monday - Friday, 5pm-9pm
The role will involve cleaning of clinic rooms and communal areas within the clinic. Cleaning tasks will involve dusting, mopping, hoovering etc. You will be required to follow standard processes and procedures as outlined by the trust.
ESNEFT is undergoing a transitional phase which may result in the outsourcing of Soft FM services to another provider from April 2025. Successful candidates will commence on ENSEFT terms and conditions before transferring employment to the new employer.Terms and conditions will largely remain unchanged upon employment transfer.
Main duties of the job- To ensure all areas are cleaned to the agreed standards and to work within the guidelines of COSHH
- To ensure the standards of cleanliness meets the national specification of cleaning set out in the 2007 guidelines.
- Maintain a clean, safe and pleasant environment to support day to day operations for patients, Trust staff, visitors and contractors to site.
- To be aware and adhere to the Trust policies and procedures especially infection control
Everyday tasks will include:
- Plan and organise your day, check cleaning schedules and tasks to be completed.
- General cleaning: Dusting, hoovering, mopping, replenishing of stock, changing
infectious cleans, etc.
- Every day task with specialised training.
- Use of scrubbing machines for hard floor areas of different finishes.
- Use of carpet cleaning for soft floor areas.
Working for our organisation
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.
We are the largest NHS organisation in East Anglia, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
Detailed job description and main responsibilities
Key tasks areas:
- Comply with instruction from your line manager.
- Clean to the 49 standards set out in the National cleaning specifications 2007.
- To be trained in COSHH and follow guidelines in the safe use of chemicals set out by the manufacture and adhere to any Trust policies and procedures relating to cleaning and chemicals. (Infection prevention control policy)
- Adhere to the Health and Safety Act 1974 and report any incidents or accidents through the Trust reporting system (Datix) and to your line manager ASAP.
- Adhere to the Food Safety Act 1990 and follow Trust policies and procedures relating to food safety. (Food Safety Training level 2, HACCP guidance and food safety policy)
- Adhere to the manual handling operations regulations 1992 and follow Trust policies and procedures.
- To keep patients information confidential at all times
- To attend Mandatory and Statuary training as required and any training related to the use of equipment and how to use chemicals to support your role.
- Ensure the correct PPE is worn. I.e. Staff uniform, safety shoes, aprons and gloves, goggles, face masks. Make up, Jewellery and nail varnish to be worn to a minimum or not at all depending on Trust guidelines.
- Clean and check machinery daily including cables, filters, bags and report any faults to your line manager
- Check stock, order when supplies are low and replenish as and when required. Ensure cleaning cupboards are kept clean and tidy at all times.
- To change and hang curtains every 6 months or when soiled within clinical and bathrooms areas. Clean blinds per cleaning schedule set out by the department.
- To remove waste (general and clinical) and dispose of in the correct waste stream.
- Work as part of the ward or clinic team and respond to requests from these areas in relation to work priorities, local protocols and procedures.
- Adhere to cleaning schedules and complete tick sheets to ensure compliance of cleaning tasks set out by your line manager.
- To count, check in and put away laundry when required to support the clinical staff and to complete any documentation required.
- Participate in Hand Hygiene and cleaning audits as and when required.
- To put stores away as and when instructed by your line manager.
- To report any pest control sightings or security risks to your line manager. Where applicable complete a Trust incident form. (Datix)
- To unlock and secure buildings and departments when required and to complete opening and closing documentation.
- To support and mentor new staff members to the organisation by demonstrating new procedures and inducting them in to their role.
- To work in other Soft facilities roles and sites as requested by your line manager or the management structure.
- To work in a professional manner at all times and always present yourself with Hello my name is…. to patients, internal and external people.
- Maintain good communication and co-operation with colleagues within the workplace and other ESNEFT sites.
- Take telephone calls from internal and external people.
- Responsible for completing your own timesheets and annual leave cards and submitting to your manager for authorisation.
- To sign in and out at the end of your shift.
For full details of the responsibilities and duties of this role please see the attached job description.
Person specification
Qualifications
Essential criteria- Qualifications in English and maths
- Basic computer skills.
- NVQ or BIC’s qualification or work towards qualification when in post.
- Attended training in COSHH (Controls of substances hazards to health)
- Attended training in Health and Safety
- Completed e-learning training in a previous role.
Experience
Essential criteria- Proven cleaning experience
- Good knowledge of cleaning methods and procedures
- Knowledge and understanding of COSHH and what it stands for
- Knowledge and understanding of Health and Safety
- Previous cleaning experience within the NHS
- An understanding of colour coding and infection control procedures
- Knowledge of infection control methods and procedures
Skills and abilites
Essential criteria- An ability to understand written and spoken instructions
- An ability to work unsupervised
- Understanding confidentiality
- Good customer care skills
- Able to work under pressure and to tight deadlines
- Experience of dealing with patients and members of the public
Personal Qualities
Essential criteria- Be prepared to work in other areas to suit the needs of services
- Punctual, flexible and reliable
- Presentable, polite with a friendly manner
- Ability to travel
- An understanding of emotional intelligence
Please note that where response levels are exceptional we may close the post before the specified date, therefore early application is recommended.
Please make sure that you read the Job Description and Person Specification attached and that your statement in support reflects this as your application will be judged against these criteria.
Secondment - if you are interested in undertaking a role on a secondment basis, please ensure that you have discussed this with your current line manager prior to submitting your application. Please note if you are already an employee of ESNEFT fixed term roles will only be offered on a secondment basis.
When providing reference details please provide email addresses so references can be sought promptly to cover the last 3 years of employment.
Successful candidates may be charged for their DBS check. Please ensure you read the information found in the attached DBS Information document
The Trust is committed to its staff and their development and to equal opportunities and diversity. Applications are welcomed from all sections of the community.
Whilst we welcome applications from all and your application will be considered on individual merit, if you are offered a position and require a Skilled Worker Certificate of Sponsorship we may not be able to process your application to the final stage due Home Office eligibility.
In submitting an application form, you authorise East Suffolk and North Essex NHS Foundation Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process should you be appointed to the post.
We would like to take this opportunity to thank you for your interest in East Suffolk and North Essex NHS Foundation Trust; we look forward to receiving your application for employment.