Customer Service Administrator
JOB TYPE: Temporary assignment
JOB DURATION: from mid-March to end of July
JOB LOCATION: Peterborough
JOB HOURS: Mon to Fri, 9am to 5pm with 30mins lunch
JOB WAGES: £12.21 per hour PLUS £1.47 per hour holiday pay
JOB NOTES: This job is 100% office-based, no working from home. Interviews will happen on 3rd March with a start date of 10th March.
Your new company
Our client provides silent but essential services to the people of Peterborough and this role is a seasonal one to cope with the increased demand from Peterborough folk who use their services.
Your new role
Your job will be to answer calls from people who are unable to manage with online processes for whatever reason; perhaps they are security-conscious and don't like to put credit card details in online, perhaps they don't have access to a computer, perhaps they are differently abled, so using online systems isn't an option for them so it's not just about being stubborn, it's being their for people who really need your help.
There's admin work that comes up off the back of this including working with contractors, requesting quotes and chasing them to send in their invoices, filing, scanning, shredding and keeping databases up to date.
What you'll need to succeed
This job needs someone with good, clear communication skills and experience of office work. You'll have accurate keyboard skills (which may be tested as part of your application) and you'll need to be available for interview on Monday 3rd March because the job starts on Monday 10th March.
Ideally, you won't have any holidays booked for the first few months of the assignment because you'll want to settle in and get up to speed quickly and the start of the programme is always super-busy!
What you'll get in return
This is a lovely team to work in and Hays has brought in temp support for them for the last few years and our temps have always been treated with kindness and respect.
It's an interesting and fun job and as part of a large business, who knows who you will meet that can help you in your career ambitions.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV asap.
#LI-DNI#4662354 - Jan Bradshaw