Medical Receptionist/ Administrator

We are seeking a dedicated Medical Receptionist to join our friendly team on a full-time basis. As a Medical Receptionist, you will be the first point of contact for patients, providing essential administrative support and ensuring a smooth front desk operation.

Responsibilities:

• Provide a high-quality, professional reception and administrative service to

• Act as the first point of contact for patients contacting the practice, portraying

• Handle patient enquiries efficiently and courteously, ensuring the satisfaction

• Greet patients and visitors in a welcoming and professional manner.
• Book, amend, and cancel patient appointments in line with practice

• Respond to and appropriately redirect all patient and visitor requests.
• Maintain a clean and organised reception and waiting area.
• Restock information leaflets, forms, sample bottles, and other materials as

• Answer incoming telephone calls, ensuring calls are documented and

• Undertake administrative tasks as assigned by the Office Manager.
• Maintain both computerised and manual filing systems (e.g. patient records) to

• Check emails daily and respond accordingly.
• Regularly check and manage tasks and notifications on EMIS Web.

Previous reception experience is desirable, and the ability to work calmly and effectively under pressure is crucial.

Bolton Town centre training practice with a supportive team consisting of 4 GP Partners, 1 salaried GP, 1 Advanced Practitioner, 2 Practice Nurses, 1 Healthcare Assistant (HCA), and a dedicated admin team.