Family Engagement Worker

About Pact

Our Client is a pioneering national charity that cares for men, women and young people in custody, those with criminal convictions in the community and their children, family members and carers.

Job Description

Pact is seeking a compassionate and dedicated Family Engagement Worker to join our team at HMP Onley. In this crucial role, you will provide essential support to prisoners and their families, building strong relationships, and advocating for their needs.

Key Responsibilities:

• Case Management: Conduct comprehensive assessments of family needs, develop individualized support plans, and monitor progress. Implement evidence-based interventions to strengthen family relationships and promote resilience.
• Family Support: Offer practical and emotional support to families, including crisis intervention, information provision, and signposting to external services. Facilitate effective communication between prisoners and their families through in-person and virtual visits.
• Advocacy: Champion the rights and needs of families, advocating for their involvement in decision-making processes and accessing essential services.
• Collaboration: Build strong partnerships with prison staff, social services, and other agencies to ensure a coordinated approach to family support.
• Data Management: Maintain accurate and up-to-date case records, contribute to data collection, and participate in evaluation activities.
• Teamwork: Collaborate effectively with colleagues to deliver high-quality services and contribute to the overall goals of the team.

Ideal Candidate:

• Proven Experience: Demonstrated experience in working with vulnerable populations, particularly families affected by incarceration.
• Strong Interpersonal Skills: Excellent communication, listening, and empathy skills to build trust and rapport with families.
• Case Management Expertise: Proven ability to manage complex cases, prioritize tasks, and meet deadlines.
• Advocacy Skills: Passionate about advocating for the rights and needs of marginalized groups.
• Resilience: Ability to work effectively in a challenging environment and manage emotional demands.
• Team Player: Collaborative and supportive team member with a strong commitment to Pact's mission.

To apply, please submit your CV or contact Oliver Jefferson on oliver.jefferson@servicecare.org.uk or 01772 208962