Field Service Engineer
Location: North of Uk - Leeds / York / NE
Salary: Basic salary £32 - 36k dependent on experience
Job Type: Permanent, Full Time - 37.5 hours per week plus overtime
Our Story:
The Medical Device Industry is booming! More than ever, people are turning to their local hospital or clinic to have procedures carried out with energy-based devices such as lasers, Intense Pulsed Light, and Radiofrequency systems. Lynton is the leading supplier of medical and aesthetic devices to clinics in the UK, providing our customers with the very best technology and the best customer service in the industry.Our devices are used for a wide range of applications including hair removal, skin rejuvenation, tattoo removal, as well as advanced surgical procedures within the NHS, such as the removal of lung tumours. Alongside supplying equipment from several overseas companies, we also have an active Research and Development team and manufacture our own lasers in our factory in Cheshire.
We run a best-in-class training academy and our own advanced aesthetic clinic.
To our customers, we are known for being British, scientific experts, providing quality products and excellent customer service. If you love autonomy, are naturally curious, and want to have a genuine impact within a growing company, we think you'd fit right in.
Our People:
We are continually striving for growth and reward success with a great total rewards package alongside social team outings, summer and Christmas parties and a rich calendar of events. We look for like-minded people to join our winning team who possess our values in abundance, which are: Integrity, Positivity, Quality, Reliability and Care!
Purpose of the role:
Our service team supports hospitals, clinics and beauty salons throughout the UK as well as international distributors. The role of our engineers is to ensure that Lynton equipment is maintained in excellent working condition through scheduled maintenance visits, repair "call-out" visits and new product installations.The job role will include fault finding, electrical testing and optical alignment of lasers and Intense pulsed light systems on customer sites and at our Cheshire based factory. Your initial induction training will be for 2 weeks at the factory in Cheshire plus a continuous training programme thereafter.
Whilst being a regional position there will be UK-wide travel and so the job does require someone who enjoys driving.
Responsibilities:
'-Provide high quality technical service including routine maintenance and repair call out support for Lynton's customers, including hospitals, clinics and salons
'-Subject to progression, there is opportunity to visit overseas distributors to provide support and training as required
'-Maintenance checks such as electrical testing and optical alignment across the entire product range - much of which is manufactured by Lynton, as such, having factory-based support
'-Record keeping and completion of all associated test and inspection sheets which are provided in a format which conforms with Medical Devices Regulations. These include installation records, scheduled routine maintenance sheets and follow-up visit documentation.
'-As part of the wider company team, delivery and collection of products to support sales demonstrations and/ or trade exhibitions.
'-Create a positive customer experience and maintain excellent communication - keep customers informed and seek valuable and accurate feedback.
'-Understand and follow company procedures to maintain productivity and a safe working environment.
'-Any other reasonable task as requestedul>
Essential Experience:
'-Technical field service or other engineering/ maintenance-related positionul>
Qualifications/ Training:
'-Science / Engineering degree
'-Full UK driving licenseul>
Character:
'-Integrity
'-Positive
'-Quality Focused
'-Reliable
'-Caringul>
Main Benefits:
'-Opportunity to earn £44k+ p.a.
'-Overtime pay (expected £5k - £10k p.a.)
'-Annual company profit related bonus
'-Auto-enrolment pension
'-Company life insurance (3 x Salary)
'-Laptop/ phone
'-Company vehicleul>